Account Executive Business Development

Sean Parkinson

626-***-**** Oak Park, Ca ********@**.***

Account Executive

Problem-Solving Sales Insights Relationship Building Dynamic and customer-focused professional with a proven ability to deliver outstanding service by identifying customer needs and providing tailored solutions. Skilled in fostering trust and building lasting relationships with clients and colleagues to drive satisfaction and collaboration. Adept at mastering new technologies and products to keep customers informed and engaged. Strong problem-solving and analytical skills, with a talent for enhancing sales strategies and leveraging insights to identify competitive advantages. Thrives in fast-paced environments, demonstrating adaptability, proactive initiative, and a commitment to accuracy and excellence.

WORK EXPERIENCE

Smart & Final - Westlake Village, CAOctober 2017to Present Cashier & Load Crew

Responsible for Sales and Marketing Strategy, Business Development, and Operations Management

● Closing Cashier

● Responsible for all facets of Customer Service

● Pallet Jack and Power Pallet Jack certified

Exodec Advanced Communications - Santa Clarita, CAJanuary 2010 to October 2017 Operations Coordinator

Responsible for Sales and Marketing Strategy, Business Development, and Operations Management

● Onboarding of new VOIP clients

● Responsible for Sales and Marketing Strategy, Business Development, and Operations Management

● Maintain Sales pipeline using Microsoft CRM and Microsoft Office suite

● Configuring CRM

● Assisting sales team withcustomer pipeline, achievingquota goals

● Coordinate deployment of engineers

Omnikron Systems - Los Angeles, CA August 2007 to March 2008 Account Executive

Provide Technical and IT staff augmentation solutions

● Identify new clients

● Create and maintain customer pipeline, achieving quota goals via CRM & Microsoft Office suite

● Prepare presentations, proposals, quotes and sales contracts via Microsoft Office suite Bay Bridge Decision Technologies - Annapolis, MD April 2006 to February 2007 Regional Sales Manager - Western Region

Provide innovative decision support software solutions that improve service quality, reduce cost, grow revenue, and increase profit for contact centers.

● Manage relationships in the Western US Region with leading call centers

● Create and maintain customer pipeline, achieve quota goals Via Salesforce

● Prepare presentations, proposals, quotes and sales contracts CBH / Lighthouse Group - Pasadena, Ca July 2000 to March 2006 National Sales Executive - Microsoft Practice

Provide guidance for companies deploying custom designed software solutions and Microsoft Corporate Performance Management (CPM) solutions,including strategic planning, metrics managementand Scorecarding, business intelligence, and workflow technologies.

● Prepare presentations, proposals, quotes and sales contracts

● Creating and maintaining a customer pipeline, achieving quota goals

● Complete weekly/monthly forecasting and pipeline reporting

● Develop plans for daily activities, lead generation, customer contact

● Microsoft Gold Certified Partner in Business Intelligence Inacom Information Systems - Torrance, CAFebruary1997 to June 2000 Business Development Specialist

Provide Managed IT solutions, services and related hardware to corporate accounts

● Outbound Sales Development / Prospecting & Inbound Account Management

● Responsible for building relationships with new accounts

● Accounts: Toyota, Mattel, Kaiser Permanente, Amgen

● Responsible for maintaining customer SLA’s

● Managed team of 5 inside sales support *Managed team of 18 on-site technicians Area Sales Manager Merisel Americas, Inc - El Segundo, CA June 1994 to February 1997 Area Sales Manager, Account Manager, Business Development Inside sales of computer hardware and software for leading IT distributor

● Responsible for building relationships with new and existing Value Added Resellers

● Responsible for team call center Service Level Agreement's

● Exceeded goal 19 of first 24 months in the territory

● Grew initial territory for 60K per month to 1 Million per month in one year EDUCATION

Southern Illinois University - Carbondale Il

Bachelor of Arts – Communications

Activities and societies: WIDB Radio - DJ, News, Sports, Promotions, Sales, WSIU Television, Chapter President Alpha Epsilon Rho -Broadcasting Society PROFESSIONAL SKILLS

● VOIP

● CRM

● Operations / Workflow

● Sales

● Negotiation

● MS Office

● Customer Service

● Sales Pipeline Management

● Achieve sales quotas

● Call Center

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