Victor Balderrama
Roswell, NM *****
*************@*****.***
Work Experience
Forklift operator
Thermo fisher-Denver, CO
November 2024 to March 2025
• Operated forklift to safely and efficiently move materials, products, and equipment
• Loaded and unloaded trucks, ensuring proper placement of items to prevent damage
• Maintained accurate inventory records by properly documenting incoming and outgoing shipments
• Followed company procedures when handling hazardous materials or fragile items
• Communicated effectively with supervisors and coworkers regarding daily tasks and priorities
• Ensured compliance with quality control standards during loading/unloading processes
• Operated various types of forklifts, such as sit-down, stand-up, reach truck, or clamp truck based on job requirements
• Maintained cleanliness of work area by organizing supplies, removing debris, and disposing waste properly
• Demonstrated excellent spatial awareness skills while maneuvering through narrow aisles or tight spaces within the warehouse environment
• Efficiently stacked and arranged pallets or containers in a stable manner to maximize storage space
• Collaborated with shipping department to ensure timely loading of trucks for outbound shipments
• Maintained a high level of accuracy when recording inventory movements using computerized systems or paper-based logs
Cashier
Lowe's-Denver, CO
January 2023 to January 2024
• Processed customer transactions accurately and efficiently, handling cash, credit cards, and electronic payments
• Provided exceptional customer service by greeting customers with a friendly demeanor and addressing their inquiries or concerns
• Assisted in training new cashiers on proper procedures for handling transactions and resolving customer issues
• Managed high-volume checkout lanes during peak hours while maintaining accuracy and speed
• Collaborated with the store management team to resolve pricing discrepancies or product returns
• Ensured cleanliness and organization of the checkout area, including bagging items properly and restocking supplies as needed
• Handled exchanges or refunds according to company policies while providing excellent service to dissatisfied customers
• Maintained knowledge of current promotions, sales events, and store policies to provide accurate information to customers
• Contributed ideas for improving checkout processes or enhancing customer experience based on feedback from customers or colleagues
• Assisted in inventory management by monitoring stock levels at the checkout counter
• Resolved customer complaints regarding pricing errors or product availability with professionalism
• Performed opening/closing duties including counting money in the register before/after shifts
• Maintained confidentiality of sensitive financial information during transactions
• Developed rapport with regular customers by remembering their preferences and providing personalized service
• Demonstrated strong attention to detail when processing complex transactions involving multiple payment methods
• Collaborated with the loss prevention team to identify and prevent fraudulent activities at the checkout counter
Janitor
Adelante Development Center-Artesia, CA
January 2017 to January 2019
• Performed daily cleaning and maintenance tasks, including sweeping, mopping, vacuuming, and dusting
• Ensured cleanliness and sanitation of restrooms by regularly disinfecting surfaces and replenishing supplies
• Maintained inventory of cleaning supplies and equipment, promptly reporting any shortages or malfunctions
• Collaborated with team members to coordinate cleaning schedules for optimal efficiency
• Assisted in training new janitorial staff on proper cleaning techniques and company standards
• Followed safety protocols when handling hazardous materials or operating heavy machinery Education
High school diploma
Roswell high - Roswell, NM
January 2005 to May 2007
Skills
• Electric pallet jack
• Packaging
• Warehouse experience
• RF scanner
• Reach truck
• Forklift
• Order picking
• Materials handling
• English
• Order picker
• Load & unload
• Heavy lifting
• Heavy equipment operation
• Loader operation
• Pallet jack
• Cherry picker
Certifications and Licenses
Forklift Certification