Salesforce Developer Financial Services

SRIKAR ALISHETTY

Georgetown, TX +1-512-***-**** ****************@*****.*** LinkedIn portfolio PROFESSIONAL SUMMARY

• Senior Salesforce Developer with 8 years of experience delivering scalable multi-cloud solutions across Sales, Service, Experience, Financial Services Cloud (FSC), and Revenue Cloud (CPQ & Billing).

• Proficient in Apex, LWC, Aura, Visualforce, Flows, Process Automation, and Metadata-driven frameworks, designing reusable and high- performance Salesforce components.

• Strong expertise in REST/SOAP API integrations, MuleSoft, Boomi, and AWS (EC2, S3, Lambda), enabling seamless real-time data exchange with ERP and financial platforms like SAP and Oracle.

• Hands-on in CI/CD automation using Salesforce DX, GitHub Actions, GitLab, Jenkins, Copado, and Gearset, streamlining deployments, rollback, and sandbox governance.

• Skilled in CRM Analytics (CRMA), Einstein AI, and Data Cloud, delivering predictive dashboards, KPI-driven insights, and real-time analytics to support executive decision-making.

• Experienced in large-scale data migrations (10M+ records) using Salesforce Data Loader, Python ETL, and SSIS, achieving 99.9% accuracy with strong data governance and audit compliance.

• Adept at working in Agile/Scrum environments, collaborating with cross-functional teams, mentoring junior developers, and ensuring secure, compliant, and production-ready Salesforce deployments. TECHNICAL SKILLS

Salesforce Development: Apex (Triggers, Batch Classes, Test Classes, Schedulers), Visualforce, Lightning Web Components (LWC), Aura Components, Flows, Approval Processes, Validation Rules, Metadata-Driven Development, Reusable Component Frameworks. Integrations & Middleware: REST/SOAP APIs, Named Credentials, OAuth 2.0, SSO, External Services, MuleSoft, Boomi, Apigee, Kafka, AWS (EC2, S3, Lambda), DocuSign, Conga.

CRM & Multi-Cloud Solutions: Sales Cloud, Service Cloud, Experience Cloud, Field Service, Financial Services Cloud (FSC), Revenue Cloud (CPQ

& Billing), Data Cloud, CRM Analytics (CRMA), Einstein AI (Next Best Action, Predictive Insights). DevOps & Automation: Salesforce DX, GitHub Actions, GitLab CI/CD, Jenkins, Copado, Gearset, DevOps Center, Static Code Analysis (PMD, SonarQube), Automated Testing Frameworks, Change & Release Management. Programming & Testing: Apex Debugging, SOQL, SOSL, Java, JavaScript (ES6+), Python, SQL; Unit & Integration Testing, Jest (LWC Testing), Selenium, Postman API Testing.

Data Management & Migration: Salesforce Data Loader, Workbench, SSIS, Python ETL, Data Governance & Modeling, Large-Scale Data Migrations, Cutover Planning, Data Quality & Reconciliation. Analytics & Dashboards: CRM Analytics (CRMA), Reports & Dashboards, KPI Reporting, Data Visualizations, Einstein Discovery, Predictive Analytics. Agile Delivery & Collaboration: Agile/Scrum, Sprint Planning, Stakeholder Demos, Retrospectives, Client Workshops, Mentoring & Code Reviews, Cross- Functional Collaboration.

PROFESSIONAL EXPERIENCE

Senior Salesforce Developer Jun 2024 – Dec 2024

Deloitte Austin, TX

• Spearheaded enterprise Salesforce architecture across Sales, Service, Experience, and Revenue Clouds by creating reusable LWC and Aura components, reducing redundant development by 35% and boosting maintainability.

• Enabled secure real-time ERP integrations using MuleSoft, Boomi, and AWS Lambda, connecting Salesforce with SAP and Oracle systems, which accelerated financial reporting by 35% and improved data reliability.

• Standardized release management by building CI/CD pipelines with Salesforce DX, GitLab, Jenkins, and Copado, reducing deployment time by 30% and cutting post-release defects by 40%.

• Streamlined onboarding and case management workflows with Flows, Validation Rules, and Approval Processes, cutting manual interventions by 25% while ensuring strict compliance and governance.

• Developed predictive dashboards leveraging CRM Analytics and Einstein AI, consolidating Salesforce and external data, which improved executive KPI tracking and enhanced decision-making accuracy by 20%.

• Conducted architecture reviews and guided junior developers on metadata-driven design patterns, improving team adherence to technical standards and accelerating feature delivery.

• Enhanced high-volume transaction performance through bulkified Apex triggers, optimized SOQL queries, and batch jobs, reducing processing time by 45% for critical Service Cloud operations.

• Designed multi-cloud integration strategies including Data Cloud, Einstein AI, and API-based connections, enabling seamless enterprise-wide data exchange and increasing analytics adoption across departments. Salesforce Integration Developer Jun 2016 – Jul 2023 Deloitte Hyderabad, India

• Delivered enterprise Salesforce solutions across Sales, Service, Experience, and FSC Clouds integrating SAP, Oracle, Avalara, and public sector systems through REST/SOAP APIs, improving cross-system transaction reliability by 30%.

• Executed large-scale migration of 10M+ legacy records using Salesforce Data Loader, Python ETL, and SSIS, achieving 99.9% accuracy and reducing cutover downtime for global operations.

• Enhanced partner and customer collaboration by building Experience Cloud portals and CPQ frameworks, automating billing and contract workflows, which reduced operational turnaround by 20–25%.

• Strengthened Apex services with logging frameworks and metadata-driven standards, increasing integration stability and audit compliance while lowering production errors by 35%.

• Reduced manual reconciliation effort by 40% and accelerated monthly financial reporting through automation of workflows using batch Apex and scheduled jobs.

• Improved release reliability by implementing CI/CD pipelines with Salesforce DX, Git, Jenkins, and Copado, streamlining sandbox governance and decreasing deployment errors by 30%.

• Designed CRM Analytics dashboards combining Salesforce and external datasets, providing actionable KPIs that enabled faster executive decision-making and improved reporting accuracy by 20%.

• Mentored development teams on scalable solution architecture, integration best practices, and metadata-driven design, which enhanced team productivity and ensured consistent adherence to enterprise standards. PROJECTS

Salesforce CI/CD Automation

• Built Salesforce DX pipelines with Git, Jenkins, and Gearset, automating deployments, rollback, and version control across multiple environments.

• Integrated Apex unit testing and SonarQube static analysis, improving regression coverage and reducing defects by 40%.

• Authored deployment playbooks and SOPs, enabling faster onboarding and consistent release governance. Salesforce Revenue Cloud Implementation

• Engineered CPQ + Billing framework integrating Avalara and ERP systems, automating invoicing, contracts, and tax workflows, reducing deal closure time by 25%.

• Configured bundles, pricing rules, and contracts, improving accuracy and operational efficiency.

• Delivered technical blueprints ensuring scalability, maintainability, and audit compliance. Salesforce Workflow Automation

• Modeled account hierarchies and household structures in FSC and Public Sector Clouds, enabling efficient relationship management.

• Automated policy servicing and case workflows via Flows, reducing resolution times by 30%.

• Implemented REST APIs and SSO connections across enterprise systems, enabling secure and seamless data access. Salesforce Data Migration & Integration

• Migrated 10M+ records from Oracle/SAP into Salesforce using Data Loader, Python ETL, and SSIS with 99.9% accuracy.

• Developed scalable Apex REST APIs for real-time analytics and integrations, ensuring secure data exchange.

• Standardized ETL and validation rules, improving repeatability and reducing downtime. Salesforce CRM Analytics

• Built interactive CRMA dashboards integrating Salesforce and external data, delivering actionable KPIs for executives.

• Enhanced Experience Cloud portals with embedded dashboards, increasing engagement by 15%.

• Configured Einstein AI insights for predictive analytics and forecasting, supporting cross-functional planning. EDUCATION

Master Of Science in DA & IS Aug 2023 – Dec 2024

Texas State University San Macros, TX

CERTIFICATIONS

• Salesforce Certified Platform Developer I

• Salesforce Certified Platform Developer II

• Salesforce Certified Administrator

• Salesforce Certified Agentforce Specialist

• Salesforce Certified AI Associate

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