Mullangi Reddy
Power Platform Developer
Email: *****************@*****.***
Phone: 945-***-****
Professional Summary
7+ years of professional experience as a Data Analyst, BI Developer, and Senior Power Platform Developer specializing in Power BI dashboards, data modeling, AI performance monitoring, and workflow automation.
Expertise in Power BI with advanced proficiency in DAX, Power Query, dataflows, custom visuals, and performance tuning of dashboards for tracking AI model KPIs such as bias, drift, and accuracy.
Proficient in Python for data transformation, analysis, and automation using libraries such as Pandas, NumPy, Matplotlib, and Seaborn.
Solid understanding of statistical methods, data quality validation, and exploratory data analysis (EDA) in support of operational and strategic initiatives.
Experience working with cross-functional teams including data scientists, senior analysts, and product managers to ensure actionable insights are delivered clearly and accurately.
Background in handling healthcare data, compliance with HIPAA standards, and delivering insights to clinical and operational teams.
Familiar with AI model monitoring, MLOps best practices, and data governance frameworks.
Effective communicator with strong analytical thinking, attention to detail, and the ability to translate complex data into intuitive visual reports for both technical and non-technical stakeholders.
Strong communication, analytical, and problem-solving skills with the ability to present complex data stories to clients and internal teams.Proven track record of leading technical workshops, conducting training sessions, and supporting citizen developers and business analysts in Power Platform adoption.
Adept at conducting unit testing, integration testing, and UAT, with detailed documentation and version control for transparency and collaboration.
Experience
Power Platform Developer
September 2023 to Present
Verizon - Dallas, TX.
Requirement Gathering & Analysis
Collaborated with customer service managers and process analysts to identify pain points in ticket handling and resolution tracking.
Documented functional requirements for automating service workflows, SLA monitoring, and KPI reporting.
Design
Designed end-to-end architecture leveraging Power Apps (Canvas), Power Automate, Power BI, and Dataverse.
Created low-fidelity wireframes and mock-ups for the agent interface in Power Apps using Figma and shared them with stakeholders for review.
Defined entity relationships in Dataverse and mapped out automated workflows for ticket assignment, escalation, and closure.
Development
Developed a responsive Power Apps canvas app for service agents to log, update, and close customer requests.
Built multiple Power Automate flows to automate ticket routing, notifications, escalations, and SLA tracking.
Integrated external data using custom connectors to pull legacy customer information into the Power Platform.
Configured Dataverse to handle structured data storage and enforced business rules using data validation and role-based security.
Testing
Performed unit testing on individual app components and Power Automate flows using real-world scenarios.
Supported QA team during system testing and UAT by resolving bugs and enhancing flow reliability.
Validated Power BI reports for data consistency and accuracy using SQL-based test queries on Azure SQL backend.
Deployment
Deployed managed solutions across dev, test, and production environments in the Power Platform.
Used environment variables and solution layering to manage deployment safely across multiple departments.
Worked with the admin team to set up monitoring, audit logging, and Power Platform environment governance.
Maintenance & Support
Monitored app performance, user adoption, and feedback via session logs and usage analytics.
Applied enhancements post-deployment based on feedback, including offline mode support and field-level data masking.
Provided training sessions for business users, created detailed user guides, and resolved post-deployment support tickets.
Technologies Used:Power Apps (Canvas App), Power Automate, Power BI, Dynamics 365, Azure SQL Database, Azure Active Directory (AAD), Dataverse, Custom Connectors, Power Platform Admin Center, SharePoint Online, Microsoft Teams, Excel, Git, DevOps
Power Platform Developer
May 2022 to April 2023
United Airlines- NJ
Developed model-driven apps to monitor flight schedules, ground operations, and aircraft readiness using Power Apps and Dataverse.
Integrated third-party APIs and internal databases with Power Automate to streamline real-time flight data ingestion and updates.
Automated crew scheduling alerts and delay reporting workflows to enhance operational responsiveness.
Created dynamic Power BI dashboards with drill-down capabilities for tracking KPIs such as fuel usage, delay patterns, and crew turnaround times.
Worked closely with flight operations and engineering teams to design business rules and approval hierarchies.
Enabled scheduled data refreshes and incremental loads for Power BI datasets to ensure real-time analytics availability.
Maintained system logs and error handling in Power Automate for performance monitoring and issue resolution.
Participated in daily Agile stand-ups, sprint reviews, and backlog grooming to align development efforts with operational goals.
Technologies Used:Power Apps (Model-driven App), Power Automate, Power BI, Dataverse, SQL Server, Azure Logic Apps, REST APIs, SharePoint Online, Azure DevOps, Excel, Git
Power Platform Developer
July 2018 to August 2021
MNE Logicsource Pvt Ltd
Developed a low-code procurement portal using Power Apps with dynamic forms, budget validation, and multi-step approval flows.
Built Power Automate workflows to manage purchase order approvals, vendor notifications, and invoice reconciliation.
Integrated procurement data with Excel, SharePoint lists, and SQL Server for cross-platform reporting and archiving.
Designed and published Power BI dashboards to monitor procurement volume, vendor lead times, and cost overrun trends.
Introduced audit trails within Power Apps to meet internal compliance and procurement governance policies.
Created service catalog views for different departments based on access roles and cost center alignment.
Implemented error handling and escalation workflows to notify procurement officers about approval delays or discrepancies.
Documented standard operating procedures and conducted stakeholder walkthroughs to align with internal procurement standards.
Technologies Used:Power Apps, Power Automate, Power BI, SharePoint Online, Microsoft Excel, SQL Server, Office 365, Dataverse, Power Platform Admin Center, Email Connectors
SQL Developer
July 2017 to July 2018
Rapid Insys - Hyderabad, India
Designed and optimized relational schemas, created ER diagrams, and implemented normalization techniques to structure clean, scalable databases.
Developed complex stored procedures, views, functions, and triggers using T-SQL to support ETL processes and business reports.
Built daily, weekly, and monthly reports using complex SQL queries and joined tables across different operational systems.
Participated in data validation, unit testing of queries, and UAT sessions to ensure reporting accuracy and query reliability.
Deployed database changes across dev/test/prod environments and provided L2 support for business-critical reporting failures.
Maintained data dictionaries, stored procedure documentation, and process manuals to support knowledge transfer and audit needs.
Developed and maintained ETL processes using T-SQL for staging, cleansing, and loading data from multiple sources into centralized reporting tables.
Built ad hoc queries and pivot reports in Excel connected to SQL Server for operational and leadership teams.
Implemented row-level security within SQL views and procedures to ensure data confidentiality based on department and role.
Designed and executed data archival strategies to maintain performance and compliance with data retention policies.
Participated in weekly sprint planning and retrospectives, providing task estimates, status updates, and collaborating with QA teams on defect resolution.
Technologies Used:SQL Server, T-SQL, SSMS, Excel, Windows Server, Git (version control), JIRA, SQL Profiler, Database Diagrams, MS Access (migration), Visual Studio SSDT
Skills
Microsoft Power Platform:PowerApps (Canvas and Model Driven), Power Automate, Power BI, Common Data Service (CDS), Power Pages, AI Builder.
Azure Technologies: Azure App Services, Azure SQL Database, Azure AD, Virtual Machines, Azure Storage.
Share Point Technologies: SharePoint Online, SharePoint Server, MOSS, SharePoint Designer, InfoPath
Programming Languages: PowerShell, SQL, T-SQL, JavaScript, Python, HTML5, CSS3, jQuery.
Methodologies: Agile, Scrum, SDLC
Data Sources: Common Data Service (Dataverse), SQL Server, Excel, Dynamics 365
Certifications
•Databricks Academy: Databricks Fundamentals
•Microsoft Certified: Power Platform Developer Associate (PL-400)