Customer Service High School

Shamriz Naser,

Phone:916-***-****

Email:************@*****.***

Culturally diverse populations

Research and Development

Deadline-driven/strong social skills @

Monitoring and evaluation skills

@ Customer service

Multi Language:English,Farsi//

@ Attention to detail

Mission focused

Data integrity/disaster

recovery

Team and project leadership

Policy planning/

implementation

Technician Apple Warehouse-Elk Grove

Professional Experience

Jun 2018-present

Lene

* Working on Designated Work Orders, making sure for processing and considering

the highest possible levels of accuracy and quality.

* Making sure that all reports, Data and relevant information are up to date and

accessible for the management.

¢ Making sure that all applications (GCRM, FETCH, RADAR, WRIKE, FILE MAKER) are

working properly, and reporting any inconsistency to Lead/Trainer.

* Helping and assisting different Departments as per business need and instruction

from Lead/Supervisor

¢ — Uplifting new EFFA technicians to learn the work process accordingly.

* Working with different Departments including but not limited to Repair, ROR

WATCH, HRP iPad Line

Education

High School 2013(Graduated)

a

References:

lraq Abdulwahab - Line lead

Lawang Burhan - line Trainer

ine Trainer

Roberrainer t -

*

Fisseh Feleke- Supervisor at apple

Don - Line Lead

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