Customer Service Field

Arley Aguilar

*** ** **** ***

Cape Coral FL, ***90

239-***-****

*******************@*****.***

Field service technician with extensive knowledge financial accounting, human resource management, and marketing. Skilled in office management, accounts receivables and payables, hold strong customer relations and sales experience.

Education

Southwest Florida College, Fort Myers Florida

Associate of Science in Business and Marketing 2006-2009

Samsung Inc. Whirlpool Appliances. Jenn Air, Maytag, Kitchenaid.

Appliance Repair Certifications

Specialty Coffee Association of America

Barista

Relevant Coursework Computer Proficiencies

•Financial Accounting Microsoft Office

•Business Law IOS

•Microeconomics Quick Books Pro

•Marketing

•Electrical Engineering

•Human Resource Management

•Business Ethics

Professional Experience.

Flamingo Appliance Service Jan 2019- Present

Field Service Technician

•Customer Service and Relations

•Cash Management

•Lost Prevention

•Field Service Driver

•Supervised customer service workload utilizing skills to ensure positive outcomes and referrals.

•Executed cash management procedures to ensure daily compliance.

•Bilingual/ Interpreter

•Samsung Appliance Repair Certification

•HVAC Technician Certification #832FEDDF32DDB8481

J.M. Smucker Co. Orville OH

Rowland Coffee Route Sales July 2016- Jan 2019

•Provide customer service to assigned accounts and build, maintain rapport.

•Load, unload, and drive products to their appropriate destinations.

•Manage inventory and place orders for customers.

•Utilize POS materials to drive sales.

•UL, NSF Certified tech for a variety of espresso machines

•Barista.

•Cash management

•Bilingual/ Interpreter

Lakes Electronics Inc. Pompano Beach FL March 2014-May 2016

Master Engineer

•Customer Service and Relations

•Cash Management

•Lost Prevention

•Field Service Driver

•Supervised customer service workload utilizing skills to ensure positive outcomes and referrals.

•Executed cash management procedures to ensure daily compliance.

•Bilingual/ Interpreter

•Samsung Appliance Repair Certification

•HVAC Technician Certification #832FEDDF32DDB8481

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