MANISHA .A
Boca Raton, FL
+1-904-***-**** ****************@*****.*** https://www.linkedin.com/in/manisha-r-26a364278/
PROFESSIONAL SUMMARY
Data Analyst with 5 years of experience in healthcare delivering actionable insights and decision support tools. Successfully automated ETL pipelines and developed interactive dashboards, enhancing claims processing and operational efficiency. Proficient in SQL,
Python, and health data analysis while enforcing HIPAA controls. Expertise in data modeling and cross-functional collaboration drives improvements in healthcare quality and outcomes.
SKILLS
•Business Intelligence & Reporting: Power BI, Tableau, Excel (PivotTables, Power Query), DAX, Microsoft Access, Business Objects
•Programming & Analytics: SQL, Python (Pandas, NumPy, Matplotlib), R, SAS, Statistical Analysis, Analytical Skills
•ETL & Data Integration: Azure Data Factory (ADF), Alteryx, SSIS, SQL Stored Procedures, Data Management
•Databases & Querying: SQL Server, MySQL, Snowflake, Azure SQL, BigQuery
•Data Modeling & Governance: Tabular Models, Star/Snowflake Schema, Data Validation, Metadata Management
•Cloud Platforms: Azure (Blob Storage, Synapse), AWS (S3, Redshift), Google Cloud Platform (BigQuery, Cloud Functions)
•Predictive Analytics: Churn Prediction, Demand Forecasting, Claims Risk Scoring, Time-Series Forecasting, Data Mining
•Domain-Specific Analytics: Patient Eligibility & Claims (Healthcare), SKU & Inventory Optimization (Retail), Vendor Payment & Budget Tracking (Finance)
•Visualization & Dashboarding: KPI Dashboards, Campaign Reports, Executive Scorecards, Real-Time Analytics Views
•Collaboration & Project Tools: JIRA, Azure DevOps, Confluence, Microsoft Teams, SharePoint
•SDLC & Agile: Agile (Scrum, SAFe), UAT, BRD/FRD Documentation, Spring Planning & Retrospectives
•Self-Service BI Enablement: Training & Enablement Sessions, Data Literacy Workshops, Stakeholder Engagement
EXPERIENCE
UnitedHealthcare Dec 2023 - Present
Data Analyst Boca Raton, FL
•Built and deployed 20+ interactive Power BI/Tableau dashboards integrating reusable DAX measures for eligibility, claims, provider performance, and HEDIS/Star KPIs, delivering decision support tools.
•Automated ELT pipelines via Azure Data Factory into SQL Server/Snowflake; implemented incremental loads, quality checks, and row-level security to ensure efficient data extraction and integration.
•Developed Python models for churn risk, claims anomaly detection, and member segmentation; integrated model outputs into BI tools to support advanced reporting applications.
•Collaborated with enterprise teams to integrate claims and clinical data, enhancing analytics speed and providing valuable insights for provider network design and healthcare program evaluation.
•Piloted an LLM and vector-search proof-of-concept to streamline policy Q&A processes, reducing analyst lookup time by ~30%.
•Implemented HIPAA controls—including data masking, encryption, access reviews, and audit logging—across pipelines and reports to secure clinical and financial data.
•Delivered real-time executive scorecards with standardized KPIs and alerts, reducing decision turnaround time by ~15%.
•Supported payment integrity and fraud analytics by designing exception monitoring workflows to identify and address anomalies.
•Conducted stakeholder training for 20+ users, increasing BI adoption by 40% and reducing ad-hoc requests by 25%.
•Managed an Agile backlog from BRD/FRD through UAT to production, ensuring timely delivery of data reporting solutions.
Target Jul 2020 - Apr 2023
Business Analyst Boca Raton, FL
•Collected business requirements and converted them into user stories/BRD in Agile sprints, collaborating with finance, operations, and marketing teams to deliver actionable insights.
•Delivered vendor payment, budget, and campaign reports in Power BI/Tableau, accelerating month-end close processes and enhancing variance analysis.
•Engineered SQL/Python models for demand forecasts and inventory optimization; reduced stockouts by ~20% while lowering excess inventory by ~$450K.
•Designed SQL-based campaign segmentation in Tableau, which improved ROI by ~12%.
•Conducted A/B testing for marketing campaigns, yielding ~5% increases in open rates and ~8% improvements in CTR.
•Developed replenishment dashboards with automated alerts, ensuring timely ordering and optimal inventory control.
•Integrated ERP/CRM data (Dynamics, SAP, Salesforce) into unified BI datasets for centralized reporting and enhanced data accuracy.
•Coordinated Agile processes including backlog grooming, sprint reviews, and velocity tracking to streamline project execution.
EDUCATION
Florida Atlantic University, USA
Dec 2024
Master of Science, Information Technology
Avanthi Institute of Engineering, Hyderabad
Aug 2021
B.Tech, Electronics and Communication Engineering
PROJECTS
Patient Eligibility & Claims Analysis Dashboard
•Built end-to-end claims analytics with ingestion, cleaning, and transformation of 1M+ monthly records.
•Automated denial reason classification, reducing manual review time by 30%.
•Delivered real-time KPI dashboards cutting time-to-payment ~20% and boosting provider satisfaction.
•Implemented HIPAA-compliant governance (role-based access, encryption, audit logging).
•Automated 15+ recurring executive/operational reports, reducing turnaround from days to minutes.
•Trained 20+ users, driving adoption and enabling self-service analytics.
SKU-Level Demand Forecasting & Inventory Optimization Jul 2020 - Apr 2023
•Consolidated ERP/CRM data from Salesforce and other systems using SQL/Alteryx.
•Built Python forecasting models for 500+ SKUs factoring historical sales, seasonality, and promotions.
•Published Power BI dashboards with alerts for low stock and high demand.
•Partnered with supply chain teams to optimize replenishment for 150+ stores, reducing stockouts ~25% and excess inventory ~15%.
•Created Tableau visuals for category-level performance and executive presentations.
Dec 2023 - Present