Systems Administrator Engineer

Lorenzo M. Jones

Email: ********@*****.***

Phone: 404-***-****

SUMMARY

Over 20 years of experience in the computer technology field.

BMC Accredited Administrator: BMC Control-M Workload Automation 9.0

Monitoring Production and Test jobs using ISPF/TSO mainframe commands.

BMC Control-M: Distributed Systems: Certified Administrator 6.4 with Control-M EM 6.4/7.0/8.0/9.0 doing development, scheduling, and administration.

US Navy Veteran

Certifications:

●BMC Accredited Administrator: BMC Control-M Workload Automation 9.0.

●BMC Control-M: Distributed Systems: Certified Administrator 6.4,

●Control-M Scheduler Certification

●Microsoft Certified Systems Engineer (MCSE 2000),

●Microsoft Certified Systems Administrator (MCSA),

●Network + Certification, A+ Certification, Dell Certification

TECHNICAL SKILLS

Systems: Workload Automation Tools (Tidal, AutoSys, ESP) MS-Windows 2000 Professional, Server & XP, MS-Windows 2000/2003/2008/2012 Server, MS-SQL Server, Red Hat Linux 7.3/8, UNIX, OS 370/390 for IBM mainframe AS/400 (OS/MVS emulator)

Software: Control-M, Remote Desktop Services, Autosys, Java MS Office Suite, RSA ACE, SFTP, FTP and TCP knowledge, MS Teams, MS Outlook, Service Now, HP Service Manager tracking systems.

EDUCATION:

●Bachelor Business Information Systems, Ashford University, San Diego, CA May 2019

●BMC Accredited Administrator: BMC Control-M Workload Automation 9.0 2016

WORK EXPERIENCE:

Beacon Hill Staffing Group – CVS Health (Remote) 04/2023 – 03/2025

Lead BMC Control-M Administrator

●Proactively monitor and support the health and performance of workflow automation solutions.

●Monitor servers’ performance and maintain Control-M Agents.

●Experience with job migration from Autosys scheduling system to Control-M.

●Worked the ITSM, HPSM & Service Now ticketing queues to assist users with issues.

●Strong proficiency in Autosys tools and technologies

●Remeditated Java Vulnerabilities security issues on the Control-M Servers and agents.

Wipro Limited – Charles Schwab, Westlake, TX (Remote) 08/2022 – 02/2023

BMC Control-M Senior Administrator

●Worked with the Development Team to synchronize the CDW and On-Prem Control-M jobs.

●Review Control-M job sets to ensure continuity in Control-M server administration by running SQL query on the Oracle database.

●Strong proficiency in Autosys tools and technologies

●Create and manage complex job workflows and dependencies across multiple platforms within Autosys

●Remeditated Java Vulnerabilities security issues on the Control-M Servers and agents.

American Cyber System – Health Plan, Tampa, FL (Remote) 02/2021 – 09/2022

BMC Control-M Engineer Consultant

●Proactively monitor and support the health and performance of workflow automation solutions.

●Experience with job migration from legacy scheduling system to Control-M.

●Responsible for Batch mainframe and server monitoring activities in CA/ESP/Autosys Broadcom Workload Manager associated with test production control.

●Worked on a project to move all Control-M LDAP user/group accounts to Active Directory.

●Worked the ITSM, HPSM & Service Now ticketing queues to assist users with issues.

ConsultNet LLC- Zion Bank, Salt Lake, UT (Remote) 09/2020– 01/2021

BMC Control-M Consultant

●Supported the movement of Mainframe Application modules from development libraries to production libraries through Endeavor

●Worked on R3 project to enhance the Control-M environment and provided support for abend jobs.

●Worked the ITSM, HPSM & Service Now ticketing queues to assist users with issues.

American Cyber System - JP Morgan Chase, Columbus, OH (Remote) 05/2020 – 09/2020

BMC Control-M Engineer Consultant

●Worked on a project to move all Control-M LDAP user/group accounts to Active Directory.

●Worked the ITSM, HPSM & Service Now ticketing queues to assist users with issues.

●Maintained programming code on the IBM MVS mainframe platform

Sabbatical 03/2019 – 01/2020

Completed Bachelors in May 2019. After which had to take time off for family, as was shuttling between Ohio, Virginia, and Georgia. Relocated to Grovetown, GA. Had got a retention bonus and payoff package and could afford the time-off. Started job search once again in Jan 2020.

Wipro - Capital One, Richmond, VA 11/2018 - 2/2019

Lead Administrator

●Worked as L2 Support for migrated Control-M jobs to Arrow job scheduler.

●Monitored the PagerDuty and ServiceNow queue for any job failure. Provide support to resolve failed jobs.

American Modern Insurance Group, Amelia, OH 2/2015 – 8/2018

American Modern Insurance Group, Amelia, OH 3/2014 – 2/2015

Control-M Consultant

●Proactively monitor and support the health and performance of workflow automation solution.

●Experience with job migration from legacy scheduling system to Control-M

●Expertise in Mainframe and client server technologies with domain skills in Insurance,

●Collaborate with cross-functional teams focused on continuous process improvement and process automation to design and implement technical solutions to support the requirements of evolving and growing business.

●Setup, configure build automation tasks including standardized build templates, creating job dependency within workflow schedules.

●Experience with capacity planning, performing disaster recovery procedures to ensure availability

●Experience with setup, install and configuration / administration of workload, build automation software

IBM (Remote) 10/2013 – 9/2014

Control-M Consultant

●Team was tasked with migrating 70000 existing jobs in WLM (Workload Management) Scheduler a to BMC’s Control-M

●Writing a test document and test cases for each job set

●Convert and execute the WLM job sets into Control-M scheduler

●Monitor the job status and verify the results, modify Control-M jobs as necessary to ensure converted jobs maintain the same job performance and properties as existing WLM jobs

●Worked in Control-M scheduling tool and created an automation process to kick off a mainframe job from Java. This process involved creating a new stored procedure and new Java link to call the stored procedure which will execute CICS transaction and the CICS transaction will submit a job via Control-M.

Global Payments Inc., Atlanta, GA 6/2012 – 3/2014

Control-M Administrator

●Responsible for the overall health of the Control-M environments for PROD, QA & DEV

●Monitor the scheduling system and fix and re-run problematical jobs

●Maintain and run the BMC Control-M software that supports the scheduling system, including installation, upgrades, configuration, maintenance, and security.

●Create Oracle DB, batch, and FTP jobs; validate production job flows, calendar requirements and scheduling criteria for the Production Control-M environment for internal and external customers.

●Migration of the existing production jobs from Autosys to Control-M

●Provide basic triage and remediation with the Database Administrator and other teams

●Strong proficiency in Autosys tools and technologies

Ika Systems, Southborough, MA 4/2011 - 11/2012

Production Support Engineer II, Control-M/FTP Support

●Create Oracle DB, batch, and FTP jobs; validate production job flows, calendar requirements and scheduling criteria for the Production Control-M environment for internal and external customers.

●Deploy Web Application Codes, Oracle and SQL DB scripts to Linux/Unix and Windows Production and Test systems using Putty and WinScp as requested by the development team.

●Perform SLA breach investigation, audits/controls, change management, process architecture and other job scheduling activities within BMC Control-M.

Cox Communications, Atlanta, GA 2/2007 - 11/2010

Assoc. IT Administrator/Control-M Administrator

●Monitor the scheduling system and fix and re-run problematical jobs

●Maintain and run the BMC Control-M software that supports the scheduling system, including installation, upgrades, configuration, maintenance, and security.

●Daily processing of billing, late fees, nightly account, and monthly financial statements,

●Reviewed Control-M job sets to ensure continuity in Control-M server administration by running SQL query on the Oracle database

ADDITIONAL WORK EXPERIENCE

LMJ & Associates, Inc. (2006) 5/2006 - 1/2007

Desktop Technician

MCV Health System, Richmond, VA 3/2005 - 4/2006

Service Desk Analyst Tier–2

Japal Services, Inc. (2004), Fredericksburg, VA 4/2003 -10/2005

D\B\A Jay's Information Tech Solutions

Systems Administrator

Izar Associates, Inc., Centreville, VA 4/2002 - 3/2003

Technical Support Analyst - Consultant for Freddie Mac Reston, VA

American Management Systems, Inc., Fairfax, VA 4/2000 - 12/2001

Technical Support Analyst/MVS Administrator

Computer Based Systems, Inc., Fairfax, VA 9/1997 - 3/2000

Technical Support Specialist

Cable & Wireless Communications, Vienna, VA 3/1996 - 9/1997

Production Control Coordinator

United States Navy 8/1988 - 12/1995 Administration Specialist

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