Customer Service Representative
Resume:
Jackie Colling
Customer Service Representative
Saint Paul, MN 55119
*********@*****.***
Professional Summary
Customer Service Representative with 15 years of professional experience assisting customers in solving complex issues.
Authorized to work in the US for any employer
Work Experience
Accounts Receivable
Illumifin-Saint Paul, MN
February 2023 to June 2025
Providing Administrative support to several Long Term Care insurance companies. Receipting checks, credit cards and wires. Responding to emails
Customer Service Representative
Apex Systems-Glen Allen, VA
February 2022 to September 2022
Edward Jones:
As a contracted employee of Edward Jones, I provided support to clients, Branch Office Administrators and Financial Advisors. I Assisted with Edward Jones Online Access enrollment, troubleshooting, navigating the site, e-signing documents and accessing statements and tax forms. Customer Service Representative
Apex Systems-Glen Allen, VA
October 2021 to November 2021
Willis Towers Watson:
As a contracted employee of Willis Towers Watson, I provided customer service for the client's employees regarding their benefits, including health, dental and life insurance plans using web-based systems for tracking, information gathering and troubleshooting issues. Customer Care Representative
Anthem, Inc.-Gilbert, MN
September 2018 to February 2020
Assisted members and providers with questions regarding patient eligibility, dental benefits and filing dental claims
Customer Service Representative
Meyer Teleservices-Eveleth, MN
July 2010 to April 2014
Political Marketing Representative: Raised funds and political awareness for the "Get out the vote" campaign and transferred constituents to their local representative Education
High school diploma
Irondale Senior High School-New Brighton, MN
1980 to 1983
Skills
• Customer service
• Bookkeeping
• Front Desk
• Data entry
• Computer skills: Microsoft Outlook, Excel and Word
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