Information Technology It Administrator

BRETT T. HARTLEY

***********@****.*** 262-***-**** Twin Lakes, 53181 WI

LinkedIn: https://www.linkedin.com/in/brettThartley

Personal Summary

Experienced IT Administrator with 15+ years managing systems, networks, and infrastructure across enterprise environments. Skilled in virtualization, security, and backup solutions using VMware, Microsoft, Cisco, and NetApp technologies. Proven track record of optimizing performance, reducing costs, and ensuring reliable, secure operations.

Technical Skills

Technical Skills

Windows Server (2003–2022)

Active Directory & Group Policy

VMware vCenter/vMotion

Microsoft Hyper-V

Cisco Switches/Routers

Dell Power-Connect

TCP/IP, DNS, DHCP, SMTP

VPN Configuration (Site-to-Site, Client-to-Site)

NetApp ONTAP, Dell EqualLogic, Pure-Storage

SonicWALL & WatchGuard Firewalls

Cylance PROTECT, Cisco AMP, Trend Micro

Veeam, Double-Take, Tiger-Bridge, Veritas

ConnectWise Automate, WSUS, PDQ Deploy, Automox, ManageEngine

SolarWinds Orion, WhatsUp Gold, APEX SQL Monitor, Scrutinizer

Microsoft Exchange (2003–2010, O365)

Appriver Cipher Post Pro Email Encryption

ShoreTel, Cisco ICS, Altigen VOIP Systems

JIRA, Ready-Desk, Track-IT

Microsoft Visio

Image-Right, Qumas, Atlassian Confluence

Soft Skills

Problem Solving

Communication

Project Management

Adaptability

Collaboration

Customer Service

Attention to Detail

Initiative

Professional Experience

QUICKSET DEFENSE TECHNOLOGIES Northbrook, IL

IT Administrator

05/2024 - 10/2024

As an IT Administrator at Quickset Defense Technologies, managed and maintained critical IT infrastructure, ensured network and system security, and provided technical support to enhance operational efficiency across the organization.

OTHER WORLD COMPUTING Woodstock, IL

Systems Administrator

06/2018 - 05/2024

Implemented and maintained server infrastructure to improve system reliability.

Streamlined backup and recovery processes to reduce data restoration time.

Optimized network performance for faster and more stable connectivity.

Managed user accounts and security protocols to ensure policy compliance.

Automated system updates and patching to enhance efficiency and reduce manual work.

Supported software deployments across teams to improve deployment accuracy.

Resolved technical issues quickly to maintain high user satisfaction.

APOLLO CASUALTY COMPANY, INC. Des Plaines, IL

Network Manager, Systems Engineer and Administrator

01/2007 - 6/2018

Managed network infrastructure to ensure secure and reliable operations.

Engineered systems solutions to support scalability and reduce disruptions.

Administered servers and virtualization platforms for optimal performance.

Led infrastructure upgrades to improve system capabilities.

Implemented security protocols to protect company data.

Automated maintenance tasks to boost efficiency.

Aligned IT systems with business needs for better service delivery.

Resolved network and system issues to maintain uptime.

NEOPHARM, INC. Waukegan, IL

Clinical Trials Support Engineer

06/2006 - 12/2006

Supported clinical trial systems to ensure data integrity and compliance.

Maintained trial software platforms to improve reliability and accuracy.

Resolved technical issues to minimize disruptions in trial workflows.

Implemented system updates to enhance security and performance.

Created user documentation to support training and adoption.

Monitored system performance to ensure timely issue resolution.

Integrated tools to streamline data processing and reporting.

ESSENTIAL GROUP, INC. Gurnee, IL

Network Engineer

01/2002 - 6/2006

Designed network solutions to enhance performance and scalability.

Configured network devices for secure and efficient connectivity.

Monitored traffic and resolved issues to maintain uptime.

Optimized infrastructure to reduce latency.

Maintained documentation for support and audits.

Collaborated on IT projects to meet business needs.

Implemented security measures to prevent threats.

Education

DOUBLETAKE TRAINING CENTER Schaumburg, IL

DoubleTake Replication Management

IMG Schaumburg, IL

Microsoft Networking Infrastructure

CISCO CCNA Germantown, WI

Cisco CCNA Self-Study

OPENTEXT Lincolnshire, IL

Microsoft NT Administration

NOVELL NAEC Schaumburg, IL

Novell Netware 3.12 – 6.0

PRODUCTIVITY POINT Rolling Meadows, IL

Visual Basic Scripting Edition

University of Wisconsin - Whitewater

Physics/Mathematics

Bachelor’s Degree

Websites, Portfolios, Profiles

https://www.linkedin.com/in/brettThartley

Technology Proficiencies

Microsoft (Server 2003-2019, Active Directory, TCP/IP, DNS, DHCP, SMTP, SNMP, Exchange (On-Prem 2003-2010)/Exchange O365, SQL 2005-2019, Office 2003-2016 (On-Prem) / Office-365, Visio), SAN Management (NetApp Ontap/System Manager/Unified Manager, Pure Storage Purity, Dell Equallogic Group Manager, Linux Workstation PCs, Novell, virtualization (VMware/vCenter/vMotion 5.x and 6.x), Network Monitoring (Connect wise Automate RMM, WhatsUp Gold, Solar-winds Orion, Scrutinizer), Antivirus (Cisco AMP, Cylance--PROTECT, Kaspersky, Trend-Micro, Bit Defender), EDMS (Atlassian Confluence, Image Right, Qumas, Livelink), Backups (Tiger-bridge, Veeam, Double Take, Yosemite, Veritas, Redgate), Helpdesk (JIRA, Ready Desk, Track-IT), VOIP (Altigen, ShoreTel Shore-ware, Cisco CCM), Putty, Cisco CNA, SPAM and Web Filters (Barracuda, Trustwave, Websense), Patch Management (Connect wise Automate, Automox, WSUS, ManageEngine Desktop Central, PDQ Deploy), Servers (Dell, HP/Compaq, IBM, Supermicro), Switches (Cisco, Dell Power Connect, Net-Gear, 3Com, Linksys), Routers (Cisco, Linksys), Storage/SAN (Pure-Storage Flash M-Series, Dell EqualLogic, Dell Power-Vault, NetApp, HP MSA1500, Buffalo), Phones (Altigen, ShoreTel VoIP, ESI Digital PBX, NorStar Digital PBX, Cisco ICS VoIP), Firewalls (SonicWALL, WatchGuard), Backups (Dell, HP, ADIC, Quantum), Barracuda SPAM and Web filters

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