Customer Service Front Desk
Resume:
Mollie Talley
Richmond, VA *****
****************@*****.***
Seeking to work with a reputable health care organization, where I am able to utilize my Managerial strategies, administrative skills and technical access to serve the organization with my best services. Work Experience
Customer Service Representative
Home Care Delivered - Richmond, VA
June 2021 to April 2022
Answered inbound calls to complete customer orders for variety of medical supplies Verified demographic and insurance information
Registration Coordinator
Glenside Medical - Henrico, VA, US
2018 to 2020
Check patients in and out for appointments, schedule appointments, verified insurance, entered charges, Financial Coordinator
JNT Dental - Henrico, VA, US
2015 to 2018
File dental claims, code using ICD 10, obtained prior authorizations Treatment proposal
Administrative Assistant
Virginia Endoscopy Group - Richmond, VA
2007 to 2014
Manage two front desk locations, Assist with the budget and vendor issues, cost containment. Human resources including performance appraisals and counseling, credentialing of the physicians Commonwealth Physicians for Women - Richmond, VA
2004 to 2006
Check patients in/out, enter charges, schedule appointments Skills
• Experience with collection accounts and billing, ICD 10
• Front desk team lead, referral and insurance authorizations
• Secretary for Richmond Medical Group Managers Association
• Allscripts
• GMED
• Athena
• CPT Coding
• Medical Records
• EMR Systems
• Medical Coding
• Medical Billing
• Medical Scheduling
• Transcription
• ICD-9
• Communication skills
• Benefits administration
• Customer service
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