Front Desk Customer Service
Resume:
CURRICULUM VITAE
Personal Information
Name: MUSABYIMANA Justine
Date of Birth: 01 January 1997
Marital Status: Married
Nationality: Rwandan
Address: Gasabo, Kigali City, Rwanda
Phone: 078*******
Email: ********@*****.***
Career Objective
To obtain the position of Receptionist at Kigalijob, where I can utilize my excellent customer service, com- munication, and organizational skills to ensure smooth front desk operations, while contributing to visitor satisfaction and the efficient functioning of the company. Education
A2 Diploma in Mathematics, Physics, and Computer Science Ecole Secondaire Kayonza (MODERN) — 2016 – 2018
Work Experience
IT Support Intern
Rwanda Computer Services Ltd, Kigali — February 2019 - July 2020
• Provided front desk reception services and client support
• Assisted with basic IT troubleshooting and computer maintenance
• Managed office documentation and filing systems
MTN Agent
Muhanga — 2020 – 2022
1
• Handled mobile money transactions and client registrations
• Built strong customer relationships
• Maintained accurate transaction records
Waitress
Sadeya Bar and Restaurant, Musanze — 2022 – 2024
• Delivered excellent customer service
• Took and served orders; maintained cleanliness
• Handled customer inquiries and complaints
Computer and Technical Skills
• Microsoft Word, Excel, PowerPoint
• Programming: C, C++, Java
• Database: SQL
• Email Management
• Scheduling Software
Languages
• Kinyarwanda (Fluent)
• English (Good working knowledge)
Key Competencies
• Excellent verbal and written communication
• Professional phone etiquette
• Fast learner with a proactive attitude
2
• Strong sense of teamwork and responsibility
• Ability to adapt and solve problems
• Organizational and multitasking abilities
• Customer-oriented approach
References
1. MUKASHEMA Vestine
Computer scientist
Tel: 078*******
2. BENIMANA HENRIETTE
Engineer
Tel: 078*******
3. IRADUKUNDA Patrick
Dean of studies
Tel: 078*******
3
Contact this candidate