************@*****.***
www.linkedin.com/in/mrluisvaldez
Dallas, TX 75211
C O N T A C T
S K I L L S
Methodologies: Agile, Waterfall,
Watergile, CPM, and Scrum.
Applications: JAVA, Selenium, Postman,
WebDriver, MS SQL Driver, Power BI, SQL,
PGAdmin, API, Jira, IBM ELM,
Confluence, SmartLook, TestRail. Café,
ZebRunner, Salesforce, Epic Systems,
Tricentis Management, Figma.
E D U C A T I O N
Associates In Applied Science
In Technical Studies
Excelsior University
W O R K E X P E R I E N C E
Sr QA Engineer
Inbound Health
Cooperated with Salesforce developers and business analysts to design test cases for regular maintenance and enhancements for Health @ Home. Execute functional testing of test scenarios with Tricentis Management, Jira applications in multiple testing environments for Salseforce and iOS app. Created regression testing processes and test suites to helpdetailoed test plans. Defects/Bugs creation went down by 80 percent. Utilized the Jira development tracking tool and the Confluence knowledge share database to track defects, bugs, test scripts, and user stories. Performed testing and planning in Salesforce Health Cloud application for medical device intergration and iOS application.
June 2023- June 2025
P R O F I L E
Dedicated Army Veteran with over 15 years of experience in QA Manual Testing and Automation. Proven track record in project and account management, with a wide range of expertise in developing, documenting, modifying, testing, and implementing business technology solutions. Highly skilled in leading the decomposition of business flows and test plans, as well as creating and reviewing test cases and testing scenarios to support Business Analysts, Developers, and Quality Assurance Testers. Extensive experience in testing for Hospital, Medical Equipment, State Utilities, FinTech, Military, Government contracts, and in the Private Sector ensuring the highest standards of quality and compliance.
L A N G U A G E S
English
Spanish
L U I S V A L D E Z
SENIOR QA ENGINEER
Sr QA Engineer
CGI Federal. Veterans Affairs Data Conversion
Created test cases based on requirements set by the Requirements Team, analyzed current and future stories to accommodate conversion data scenarios, reviewed test case scenarios created by team members to assure requirement coverage, and assured broad coverage of IBM Rational functionality testing and data validation.
Discovered, created, monitored, and retested defects found within the conversion data being validated. Worked on call level 3 tech support. Maintained constant communication with Epic Systems product owners, clients, and developers to ensure there are no skips or misses on updated requirements. Assisted with training and knowledge transfer to new team members to help set up systems and guide on requesting access to all environments as well as Project Tasks review and functional analysis coverage of any possible conflict with functionality.
Utilized the Jira, IBM ELM development tracking tool and the Confluence knowledge share database to track defects, bugs, test scripts, and user stories. 2018-2023
2 1 4 - 4 9 8 - 8 9 2 0
2 1 4 - 4 9 8 - 8 9 2 0
2 1 4 - 4 9 8 - 8 9 2 0
C O N T A C T
SENIOR QA ENGINEER
WORK E X P E R I E N C E
E X P E R T I S E
MILITARY
Jun 1999 - Oct 2006
Testing Methodologies: Knowledge
of various testing methodologies,
such as manual testing, automated
testing, functional testing,
regression testing, performance
testing, security testing, and user
acceptance testing (UAT).
Defect Tracking: Proficiency in
using defect tracking tools (e.g.,
JIRA, Bugzilla) to report, prioritize,
and manage defects throughout the
development cycle.
Mobile Testing: Knowledge of
mobile app testing, including testing
on various devices and operating
systems (iOS, Android).
Usability Testing: Understanding of
usability testing principles and user-
centric design.
• Combat Veteran (Iraq 2004)
• Rank: Sergeant (E-5)
• Automated Logistics Supply Specialist
• Worked with Heavy Equipment
• Ordered and Supplied parts
Documented business processes, flows, and rules, and proposed To-Be/Future business processes, flows, and rules by using IBM ELM. Formulated test strategies, test plans, test scripts, and test data, as required per the Project Lead.
Knowledge and experience with Medicaid, HHS Integrated Eligibility, Health Care Reform, and/or commercial insurance.
Worked on the Maintenance and Operations (M&O) team supporting defects in Remedy and assisted the State of Vermont (SoV) employees in closing out tickets on a daily basis.
QA Engineer/ Business Analyst
CGI Technologies:Vermont/Hawaii Healthcare
2012-2018 Exchange
Data Conversion Lead/QA Tester
McLane Advanced Technologies/ The Logistics
Company
Communicated frequently with Government and SASMO personnel regarding application issues.
Supported the Government Software to include testing, documentation, and defects documents.
Served as an Instructor for government applications overseas including in Germany and Korea.
Worked as a QA Lead as a contractor for CALIBRE Systems Inc. Supervised and resolved government Data Conversion issues on fielding sites and on Over the Shoulder (OTS) training.
Supported Shuaiba Industrial Complex Area and Camp Arifjan in Kuwait and Bagram, Air Force Base in Afghanistan.
2006-2012
L U I S V A L D E Z
************@*****.***
www.linkedin.com/in/mrluisvaldez
705 Archer Ave
Dallas, TX 75211