Estate Manager

Maxwell Tuioti-Mariner

562-***-**** ***********@*****.***

Professional Summary

Client relations professional with 10+ years of experience in leadership, business development, VIP customer engagement and private service. Proven ability to drive revenue growth, build high-performing teams and deliver premium guest experiences across hospitality, entertainment, and private environments. Former collegiate athlete with a team-first mindset and strong adaptability in fast-paced, high-demand industries.

Professional Experience

Private Family Office – House Manager Las Vegas, NV April 2021 – Present

• Manage and maintain estate, employees and vendors for an Ultra High Net Worth Individual.

• Coordinate and allocate tasks with staff, vendors, business/personal projects.

• Effectively organize and manage inventory in pantry, wine cellar and kitchen.

• Adapt to dynamic roles, including House Manager, Chauffeur, Housekeeper, and Executive Protection.

Spearmint Rhino Las Vegas – VIP Host Las Vegas, NV Feb 2017 – Present

• Manage VIP guest relations, reservations and luxury transportation logistics for a world-renowned hospitality brand.

• Increased sales through upselling, customized marketing strategies and proactive client engagement.

• Oversaw floor operations to ensure compliance, guest safety and an exceptional customer experience.

City of Henderson – Covid Compliance Officer Henderson, NV Nov 2020 – May 2021

• Enforced compliance for parks and businesses during pandemic operations.

• Educated organizations and the public on health and safety protocols while maintaining accurate reporting.

Mandalay Bay Foundation Room – VIP Host Las Vegas, NV Aug 2016 – Oct 2017

• Directed VIP guest relations, reservations and event operations at a premier Las Vegas lounge.

• Led service staff meetings to improve guest satisfaction metrics and elevate overall customer experience.

Crest Financial / Progressive Leasing – Inside Sales & Account Manager

Draper, UT 2013 – 2015

• Built and maintained high-value client relationships, exceeding sales quotas.

• Recognized as Top 10 Sales Representative (350+ peers).

• Trained new staff and merchants, driving sales growth through tailored strategies.

University of Colorado / Adams State University – Football Assistant Coach & Recruiting Specialist

Boulder, CO & Alamosa, CO 2010 – 2016

• Recruited and mentored student-athletes, coordinated team logistics, and supported player development.

• Served as liaison between coaching staff, players, and families to ensure program success.

Education

Adams State University – MBA, Public Administration (In Progress)

University of Colorado Boulder – B.A., Sociology Athletic Director’s Honor Roll

Key Skills

Sales & Business Development Client/VIP Relations Strategic Leadership Negotiation Event & Operations Management Training & Mentorship Adaptability Relationship Building Tech Savvy Proficient with Microsoft Office Suite Google Suite Apple iOS and Windows Smart Home Technology

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