Customer Service Inventory Control

Aldrin M. Rizo

San Pablo City, Laguna 096******** **************@*****.***

Professional Summary

Warehouse and Logistics Supervisor with 10+ years of experience leading teams and improving warehouse operations. Skilled in WMS and SAP systems, inventory control, and logistics planning. Known for building motivated teams, solving operational challenges, and delivering accurate and efficient results under pressure. Core Skills

Warehouse & Inventory Management (WMS, SAP)

Logistics & Transport Coordination

Process Improvement & Audit Compliance

Team Leadership & Staff Training

Report Consolidation & Data Analysis

Customer Service & Issue Resolution

Professional Experience

PLX (Pure Logistics Express) – Operation Supervisor Nov 2024 – Mar 2025

Supervised day-to-day warehouse activities and assigned tasks effectively, ensuring smooth workflow.

Monitored staff performance, coached team members, and maintained a safe and compliant work environment.

Improved reporting accuracy by documenting daily discrepancies and solutions. Fastock Warehousing Inc. – QC & Inventory Supervisor Jan 2023 – Oct 2024

Strengthened inventory accuracy by conducting regular audits and resolving discrepancies.

Guided and trained inventory staff, helping improve team efficiency and confidence.

Introduced better reporting practices that gave management clearer insights into stock trends.

QuadX Inc. – Hub Team Leader

Jun 2022 – Dec 2022

Led parcel receiving, sorting, and dispatching for timely deliveries.

Handled customer complaints with patience and professionalism, resolving issues quickly.

Prepared discrepancy and performance reports that helped reduce delivery errors. Kareila Management Corp. (S&R Membership Club) – Warehouse Receiving Supervisor Nov 2021 – May 2022

Managed unloading operations and maintained orderliness in receiving areas.

Coordinated with inbound managers to validate shipments and improve receiving turnaround times.

Logistikus Inc. – Warehouse Team Lead

Jul 2019 – Jun 2020

Supervised pickers and operators to complete orders accurately and on time.

Worked closely with transport teams to avoid delays in deliveries.

Maintained workplace cleanliness and enforced safety practices. 2GO Logistics Inc. – Warehouse Supervisor

Mar 2018 – Jun 2019

Facilitated daily team huddles, creating clear direction and accountability for warehouse staff.

Partnered with trucking providers to ensure reliable dispatch schedules.

Consolidated daily, weekly, and monthly reports for management, improving decision

-making.

Metro Retail Stores Group Inc. – Warehouse Associate Feb 2015 – Mar 2018

Supported receiving operations by validating POs and invoices.

Coordinated deliveries with suppliers and store branches to keep supply flow steady.

Helped improve record accuracy through careful documentation and reporting. Education

College of Saint Bernard of Clairvaux

Diploma in Computer Science, March 2002

References

Available upon request

Contact this candidate