Customer Service Call Center
Resume:
Ricky Rodriguez
Sun City, AZ *****
**********@************.*******.***
Professional Summary
With a diverse background in customer service, management, sales management, social networking, and marketing, I am confident in my ability to bring valuable experience and contribute to your team. Throughout my career, I have gained significant experience in various roles. As a business owner for many years, I developed strong entrepreneurial skills, leadership capabilities, and a strategic mindset. Additionally, my experience in managing a golf course and teaching golf lessons has enhanced my communication skills and ability to provide exceptional customer service. Moreover, I have over 20 years of experience in call center operations and customer service. This extensive background has equipped me with excellent problem-solving abilities, the capacity to handle challenging situations, and a deep understanding of customer needs and expectations. Furthermore, I have a solid foundation in financial management and analysis from my involvement with a used car lot. This experience has provided me with the necessary skills to handle financial responsibilities effectively.
Having sold my business, I am now seeking a normal job where I can contribute my skills and experience to a dynamic organization. I am eager to make a positive impact and utilize my diverse background to benefit your company.
Thank you for considering my application. I would welcome the opportunity to discuss how my skills and experience align with the requirements of the [Job Position]. Please find my attached resume for your review. Feel free to contact me at your convenience. Work Experience
Co Owner
Ninja Restoration llc-Phoenix, AZ
January 2000 to Present
We clean all flooring.. carpets, tile, strip and seal .. Steam clean and pressure wash as well as ran all sales and managed three vans and all operations. We did residential and commercial… Director of Sales
Fiesta Kia-Albuquerque, NM
January 2025 to May 2025
I went there to start internet sales department and I did and it turned out amazing I had 7 guys, we had record breaking numbers in car sales. Than I had to come back to Az . My wife took I’ll. Coordinator Technical
CRUISE ATV-Tempe-AZ
August 2023 to November 2023
I just got this amazing job, working on testing driverless cars . But the company shut down in az . Car ran over someone in San Francisco
Uber Driver
Uber-Phoenix-AZ
June 2018 to June 2023
Pick up clients take them
Driver
UZURV-Phoenix-AZ
March 2020 to March 2022
Take handicap patients everywhere they want
Co Owner
Arizona automotive solutions Llc-Tempe, AZ
January 2013 to January 2018
We got dealers license and we bought a garage with a Lyft and bought and sold cars! 20 at a time . We did very well! We sold business
Assistant Golf Professional
Villa Monterey Golf course-Phoenix, AZ
February 1996 to August 2000
I managed little 9 hole golf course . I bought and sold golf clubs and merchandise! Account Executive
Phoenix New Times-Phoenix, AZ
January 1998 to January 2000
I was manager of sales department that sold advertised ads . Education
Associate in Golf and resort
Greater San Diego Academy-San Diego, CA
January 1996 to December 1998
Associate's degree in Business
Arizona State University-Tempe, AZ
January 1992 to January 1994
Skills
• Microsoft Office
• Leadership
• Customer
• POS
• Communication skills
• Sales
• Customer service
• Phone etiquette
• Construction Management
• Sale
• Stocking
• Restoration
• Supervising Experience
• Production Management
• Retail sales
• Product demos
• Spanish
• Project Coordination
• Sales Management
• Project Management
• Business Development
• Merchandising
• MAMP
• Management
• Manufacturing
• Outside Sales
Certifications and Licenses
Non-CDL Class C
CPR Certification
IICRC Certification
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