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Support Specialist Machine Learning

Location:
Columbia, MD, 21046
Posted:
September 09, 2025

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Resume:

Pierre R. Cyriaque

Columbia, MD ***************@*******.*** 301-***-****

Public Trust Clearance

IT Cybersecurity Support Specialist

Experienced IT Cybersecurity Support Specialist who can adapt to evolving cyber threats and emerging security technologies, create and maintain test cases, and perform requirements analysis. Skilled at working with clients to grow their security posture by integrating Agile and Lean methodologies with cutting-edge digital threat assessment and response practices. Known for delivering logical solutions to solve mission-critical, real-time security challenges. Experience with quantitative analysis and qualitative interpretation of data, and with data science, modeling, machine learning, and data mining. Possesses a Masters degree in Cybersecurity Technology.

KEY SKILLS:

Information Security Incident Response and Handling Security Operations Cloud Security Penetration Testing Data Quality Assurance Testing Ethical Hacking Network Security Monitoring Compliance and Regulation Standards Identity and Access Management (IAM) Data Analysis Requirements Analysis Security Auditing Risk Management

TECHNICAL PROFICIENCIES:

Software/COTS/Tools:

AWS Burpsuite CPRS Drib GitHub Looker Jira Katalon Studio Kubernetes Lens Metasploit MSF Venom MySQL Nmap OpenSearch SAS Studio Service Now SharePoint Salesforce Selenium Splunk VistA Workbench Wireshark Wpscan Yara Confluence

Operating Systems and Programming Languages:

Linux, Windows, Java, .Net, SharePoint, Java Script SQL

CYBERSECURITY EXPERIENCE:

LEAD TECHNOLOGIST Booz Allen Hamilton, Inc.; McLean, VA March 2024 – Present

Drives the development of new concepts and experimental approaches, transforming them into executable action plans and effectively communicating these strategies to a diverse client base. Collaborates with cross-functional teams to engage clients, comprehend their challenges, create strategic analytical products, support the analysis of processes and systems, and develop business architecture and actionable system requirements.

Led a team of six in the successful testing and implementation, including 2-factor authentication for Veterans Affairs (VA) and DoD applications, safeguarding millions of sensitive pharmaceutical transaction records, and ensuring 100% compliance with PII protection standards.

Streamlined the ATO (Authorization to Operate) request process for specialized testing, reduced approval time, and enabled faster deployment of upgraded security features by ensuring seamless communication between pharmaceutical transaction platforms.

Works closely with cross-functional teams, including IT, Operations, and management, to align their work with organizational goals; effectively communicating technical concepts to non-technical stakeholders.

SOFTWARE QUALITY ASSURANCE (SQA) TESTER Booz Allen Hamilton, Inc.; McLean, VA March 2023 – March 2024

Integrated security protocols into the test plans, and ensured potential vulnerabilities were addressed during the testing phase. Identified bugs, inconsistencies, and areas for improvement, but also uncovered potential cybersecurity risks, such as vulnerabilities to unauthorized access or data breaches. Conducted User Acceptance Testing (UAT), Integration, and Regression testing to validate the software's functionality and ensure its reliability after code changes or system updates.

Spearheaded the development and continuous improvement of a Quality Assurance Process, providing strategic feedback to identify and address defects, ensuring seamless data input through pipelines and accurate output to respective containers.

Developed and implemented comprehensive SQA documentation aligned, optimizing processes within an Agile framework to drive continuous improvement and ensure product excellence.

QA LEAD / REQUIREMENTS ANALYST Booz Allen Hamilton, Inc.; McLean, VA September 2020 – October 2022

Collaborated closely with team members to analyze Cyber Defense Stack User Stories and software requirements. Developed Requirement Traceability Matrices (RTM) and Test Summary Reports (TSR), conducted requirement analysis, and created comprehensive test strategies and plans.

Developed and tested a Cyber Defense Stack tool designed for Homeland Security and other cyber-related industries, enabling clients to better categorize and analyze threat data, as well as improve the detection and response to emerging cyber threats.

Led bi-weekly sprints as a Business Analyst, Scrum Master, and Tester, collaborating with the Product Owner to deploy software with enhanced security measures and reducing client vulnerabilities.

Authored a Quality Assurance Process to continually test and identify defects in the User Interface, which was created to manage data input through a data pipeline and output to respective containers.

Contributed to the rollout of Drupal 9 for the hhs.aspe.gov website, executing scripts to verify that User Stories met the team's definition of "Done."

LEAD SQA TESTER / BUSINESS ANALYST Booz Allen Hamilton, Inc.; McLean, VA March 2017 – September 2020

Provided comprehensive QA support and guidance to the Data Operations, Governance, Migration, and Capabilities teams, establishing a Data Quality Plan and Testing Strategy, ensuring robust data analysis and quality checks throughout the OIG Data Quality Lifecycle for the following projects: HHS-OIG-OCDO, CMS – Medicaid.gov, SAMHSA Supplemental, and Navy-A.

Led a team of 15 in migrating sensitive data from a legacy data warehouse to a modernized platform, collaborating with data scientists to improve data governance and support the Office of Inspector General in identifying fraud, waste, and abuse.

Engineered and executed comprehensive test plans to evaluate vendor data wrangling tools, delivering actionable feedback, confirming a reliable performance for fraud detection and data analysis initiatives.

Developed a Selenium Proof of Concept documentation for the Product Owner, guaranteeing the integrity and security of data during movement from source to target.

PROJECT MANAGER / SENIOR CONSULTANT / QA TESTER Booz Allen Hamilton, Inc. (formerly Aquilent, Inc.); Laurel, MD May 2004 – February 2017

Liaised for technical and business owners, participated in annual and semi-annual audits to comply with Federal Information Security Management Act (FISMA) and Federal Information System Controls Audit Manual (FISCAM) standards. Supported the following contracts: Center for Medicare and Medicaid Services, DOL Electronic Procurement System (EPS), and Veterans Affairs. Served as a lead tester supporting the Center for Medicare and Medicaid Services (CMS) in the comprehensive testing of the Affordable Care Act's inaugural Open Enrollment website.

Ensured Federal Information System Controls Audit Manual (FISCAM compliance for financial data management systems used by the Department of Labor and VA, implementing security protocols such as timeout rules and encryption, which reduced unauthorized access risks and safeguarded millions in procurement awards.

Led the verification and security of accounting codes / funds in the procurement system, reducing financial discrepancies and ensuring accurate data storage and access protocols before the release of awards.

Managed daily operations of the Agency Web Content Management System (and other related systems, i.e., Pub hub and Akamai) and facilitated Instructor-Led Training classes for 430+ CMS users.

Managed a support team of three analysts responsible for providing EPS functional support and system admin to a user base of 4000 across six networks, including support for integrated system interfaces.

EDUCATION:

Masters in Cybersecurity Technology, Awarded 2021

University of Maryland Global Campus

Graduate Certificate in Education Technology

George Washington University

CERTIFICATIONS:

Red Team Operations INFOSEC Ethical Hacker INFOSEC Penetration Tester INFOSEC Cyber Threat Hunting Vista Foundations Certified SAFe 6 Agilist Certified SCRUM Master (CSM) ICAgile Certified Professional - Business Value Analysis ICAgile Certified Professional – Team Facilitation ICAgile Certified Professional – Agile Coaching

Developed / tested a Cyber Defense Stack tool to improve the detection / response to emerging cyber threats

Implemented 2-factor authentication for Veterans Affairs (VA) and DoD applications

Authored a Quality Assurance Process to continually test and identify defects in the User Interface



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