Sherryann Wala
Detail oriented professional, motivated to contribute excellent customer
service skills towards supporting a progressive organization as a key team member.
Brooklyn, NY 11212
************@*****.***
EXPERIENCE
OBH Brookdale Hosp. Medical Ctr, Brooklyn NY
Discharge Planner – Psych Inpatient Unit
April 2017 - PRESENT
● Prioritize patients and coordinate case management, utilization review information to insurance companies daily to ensure continued coverage and institutional financial well-being.
● Coordinate care services and discharge planning for patients with an average caseload of 10 on a daily basis.
● Collaborated closely with the department treatment team to appropriately coordinate patient care plans and length of stay. Brookdale Hosp. Medical Ctr, Brooklyn NY
Unit Clerk – Psych Emergency
October 2010 - April 2017
● Facilitated organized record retrieval and access by maintaining a filing system for both in-house and discharged patients.
● Received, recorded and addressed incoming and outgoing communication via telephone and email.
Schulman Institute for Nursing, Brooklyn NY
Unit Clerk – HIV/Dementia Unit
June 2006 - September 2010
● Perform administrative duties such as creating and filing patient charts, drafting correspondence, transcription of doctor’s notes, arranging referrals and handling incoming phone inquiries.
● Transcribe doctor’s orders from patient chart to the proper forms in preparation for verification by professional staff. EDUCATION
SKILLS
Medical Administration.
Condition
Assessment/Treatment.
Clerical and Data Entry.
Detail Oriented.
Written and Verbal
Communication.
Experience working with the
general public in a healthcare
environment.
Eastwick College, Ramsey NY — Medical Assistance
Sep 2013 - May 2014