Insurance Verification Front Desk

***********@*******.*** 682-***-**** or 682-***-****

My goal is to obtain a job where I can put my acquired Medical/Dental insurance verification, billing, and collections skills to work.

Inpatient Hospital Insurance verification and Collections

Eligibility Consultants Inc (ECI)-Richardson, TX, May 2024 to July 2025

Job Description:

Visited the patient’s room within the Hospital setting to go over their insurance benefits and coverage. Information was acquired within the EPIC Computer program used by the hospital. Whether it was commercial insurance, Such as BXBS, Cigna, UHC, Medicare, and Medicaid. Educated patients regarding their Ded, Co-ins-Co-pay, and OOP/Max. This was done in English and/or Spanish, which would depend on the language spoken by each patient. Benefits were explained to patients while visiting their rooms. Proceeded to collect on Deductibles, Copays, Co-insurance, and Out-of-pocket Max if the patient chose to do so.

Front Desk Receptionist/Assistant

Delmar Dental LLC - Fort Worth, TX, December 2021 to December 2023.

Job Description:

Greeted customers coming to the clinic in English and Spanish, depending on the patient’s preferred language. Got the appointment paperwork ready while also trying to work with walk-ins, double-checked their Benefits and coverage through Velocity, and called insurance companies to make sure dental work was pre-authorized, if it needed to be. Worked with denials and resending denials with updated CPT codes following CPT10 code guidelines, to get those claims paid within 90 days. Completed appointment paperwork. Rescheduled patients for future appointments using the Dentrix computer program.

Census Enumerator

U.S. Census Bureau - Rockport, TX, September 2020 to December2020.

Job Description:

Duties included: Going door to door obtaining specific information from people’s homes,

including a person's name, age, religious preference, and state of residency; gathering the number of occupants per home, recording and encoding the

information on a hand-held device. Transferring information to the correct government offices.

Skills:

Bilingual English/Spanish, 10-Key by touch, 50 W.A.M, Fax, Printer, Phone, Computer, Epic, Dentrix, Dental Quest, Excel, Word, Internet, claims processing, Denials. CPT10

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