Senior Software Engineer Senior

Prabal Kanti Sarkar

Senior Software Engineer

* ***** * ***** +91-779******* prabalkantisarkarwork@g mail.com

Profile Summary

Experienced Software Engineer with expertise in the Zoho ecosystem and frontend technologies, delivering scalable, efficient, and user- focused solutions. Proficient in implementing and managing Zoho applications including People Plus, One Suite, Analytics, Recruit, and Creator. As a Super Admin, skilled in configuration, automation, role/profile setup, and system security aligned with business goals. Strong technical skills in Zoho Suite (People, Books, CRM, Analytics, Sign), Zoho APIs, and Deluge scripting to build custom workflows, automate processes, and integrate systems, using Postman and GitLab. Hands-on frontend experience with React.js, REST APIs, WebSocket, HTML, CSS, and JavaScript. Experienced in designing Zoho Analytics dashboards and reports, enhancing cross-department adoption. Collaborative with global teams, managing SOWs, UATs, documentation, and support. Also contributed to TiSaX audits and ISO 26262 compliance, and conducted training to boost system adoption. Education

Work Experience

Oct 2020 - Present

Senior Software Engineer

SIRI AB INDIA

Zoho Suite & Web Technologies Expert - Managed Zoho One Suite and Zoho People Plus as Super Admin, handling configuration, automation, role/profile setup, and system security. - Developed custom workflows and integrations using Zoho APIs, Deluge scripting, and MySQL, applying relational database and data modeling principles. - Designed and analyzed reports in Zoho Analytics to deliver insights and improve adoption across departments. - Built responsive web apps using React.js, REST APIs, and WebSocket for real-time data handling, leveraging HTML, CSS, and JavaScript. Used Postman for API testing and GitLab for version control. - Spearheaded partner operations to establish Siri AB as an Authorized Zoho Analytics Partner, managing compliance and partner engagement. - Created SOWs, UATs, and documentation for internal teams and external clients. - Designed blueprints in Zoho Recruit to streamline recruitment workflows and improve process adherence. - Improved business processes such as digital signatures using Zoho Sign and conducted regular Zoho backups aligned with TiSaX standards. - Collaborated with cross-functional teams (Sales, HR, Admin, Projects) to gather requirements and deliver scalable Zoho solutions. - Engaged with prospective clients across India, UAE, and the Philippines to understand business needs and implement Key skills

Zoho

Zoho CRM

Zoho People

Zoho Creator

Zoho Books

Zoho Analytics

React.js

Deluge

HTML

CSS

Javascript

Data Management

Reports and Dashboards

Mentoring

Training Management

Requirement Gathering

Partnership Management

Websocket

Rest API Integration

Personal Information

City Hyderabad

Country INDIA

Languages

Bengali

English

Hindi

Telugu

Social links

https://www.linkedin.com/in/prabal-kanti-sarkar-

1806208b/

B.Tech/B.E., 2016

West Bengal University of Technology (WBUT)

tailored Zoho solutions. - Supported internal teams via Zoho Helpdesk and coordinated with Zoho Support for issue resolution. - Contributed to TiSaX audits, supporting ISO 26262 compliance. - Mentored interns and trained HR, Sales, and Recruiters to enhance system usage and adoption. Jul 2017 - Sep 2020

Software Engineer

NetAnalytiks Technologies PVT. Ltd.

- Architected and implemented server-side infrastructure for four major projects, ensuring robust, scalable, and production-ready solutions. - Led product development from ideation to deployment, adapting to evolving technical requirements across the product lifecycle. - Worked across a diverse tech stack including PWA, Node.js, Python, React.js, and MongoDB, demonstrating flexibility and depth in full-stack development. - Participated in client meetings to gather requirements and align on goals, fostering clear communication and strong client relationships. - Conducted weekly project syncs with clients and internal teams to ensure transparency, timely delivery, and continuous improvement. - Recognized by leadership for being a creative, hardworking, and dependable team player—valued for both technical contributions and team collaboration. Projects

181 Days

Employee & Customer Contract Lifecycle Management

Implemented centralized contract management in Zoho CRM to track employee and customer contracts. Designed Blueprint stages to monitor contract lifecycle from initiation to closure, improving compliance and visibility. Linked contracts with customer records for holistic views. Created custom reports and dashboards to track expiries, active vs. closed contracts, and pipeline stages. Automated email alerts scheduled to notify HR, legal, and account managers of upcoming renewals and expirations. The solution eliminated missed renewals, enhanced real-time visibility, and improved forecasting for workforce and client contracts. Resulted in streamlined workflows, increased accountability, and higher efficiency in contract management across teams.

92 Days

Mission Control System

Worked as a Frontend Developer on the Mission Control System project alongside primary Zoho Work. Developed frontend architecture and designed pages using React.js, leveraging AI-generated boilerplate code for efficient coding. Created dynamic, real-time graphs with D3.js, visualizing live WebSocket data for spacecraft target tracking. Implemented REST API integration and WebSocket communication to ensure seamless, up-to-date data flow. Utilized GitLab for version control and collaborative development. Mentored frontend team members and conducted code reviews to maintain high-quality standards. This project involved tracking multiple spacecraft-related targets, demanding precise, responsive visualization and robust frontend functionality to support mission-critical operations.

366 Days

Zoho Creator Automation for Employee Deductions & Relocation Cost Management

Automated employee deduction and loan management across Germany and Sweden using Zoho Creator, leveraging Zoho People API to fetch and synchronize employee data. Built modules with Deluge scripting to track loans, recoveries, schedules, and balances. Created reports for HR/Finance to monitor monthly dues and approvals. Implemented approval workflows for loan requests, enhancing compliance and auditing. Developed a relocation cost system categorizing expenses like housing, visa, travel, and insurance. Enabled approval workflows, interactive dashboards, and consolidated expense views by category, employee, and country. Centralized manual processes, improved visibility, reduced errors, strengthened budget control, and enhanced HR & Finance decision-making cross-country.

306 Days

Full End-to-End Setup of Zoho People Plus Package for Comprehensive HRMS Operation

Successfully led the full end-to-end setup, customization, and automation of Zoho People Plus HRMS from scratch. Configured Zoho People modules including Leave, Performance, Employee Data, and Attendance with geo- location restrictions aligned with company policies. Developed custom modules for Asset Management and comprehensive Zoho Exit processes. Integrated all data flows into Zoho Creator custom forms using Deluge scripting. Automated workflows and mail merge templates to trigger digital letters signed via Zoho Sign. Seamlessly integrated Zoho Expense with Zoho People, incorporating expense categories via Zoho Books integration. Fully implemented Zoho Payroll, running payroll for the entire organization with ICICI Bank direct deposit integration. Managed user access and roles as Super Admin for secure, efficient operations. Enhanced HR processes and compliance through scalable, automated solutions tailored for organizational needs.

671 Days

Recruitment Process Management

Automated recruitment communications and status updates using workflows and email schedulers. Implemented interview management tools to coordinate and monitor interview stages efficiently. Configured process blueprints to standardize recruitment workflows while ensuring compliance with organizational standards. Integrated GDPR consent collection into candidate onboarding to meet regulatory requirements. Managed candidate communications by using mail merge templates combined with Zoho Sign to generate and capture digitally signed acceptance letters. Developed workflows that automatically notify referees and sourcing partners of candidate progress, enhancing transparency and improving coordination throughout the recruitment lifecycle. This comprehensive automation greatly improved process efficiency and compliance. 821 Days

Zoho Analytics Implementation for Recruitment, HR & Finance Developed dashboards combining Zoho Analytics with Zoho Recruit, People, Books, and Projects to enhance recruitment, HR, and financial operations. Created candidate status monitoring dashboards with SLA compliance tracking, flagging delays via conditional formatting and scheduling daily reports to improve time-to-hire and recruiter accountability. Benchmarked recruitment partner performance by normalizing data and visualizing conversion rates and sourcing quality. Built a comprehensive Germany HR dashboard integrating scattered HR data with user-driven filters to provide real-time insights. Automated financial reporting by migrating MIS reports to Zoho Analytics and integrating Zoho Books and People, significantly improving accuracy and decision-making speed.

1795 Days

Zoho People Customization

Customized Zoho People within Zoho One for compliance with geographical laws in Sweden and Germany, including leave management, file handling, employee data management, and workflow blueprints. Independently executed these customizations through proactive collaboration with HR, Sales, Management, and Finance departments. Automated the entire onboarding process digitally, integrating digital signature workflows using mail merge templates. This full automation significantly reduced manual follow-ups and saved considerable time for management, leading to more efficient time and resource management across departments.

458 Days

MyCodesigner

Developed a digital signature application called Mycodesigner that delivers secure, compliant e-signature solutions for a wide range of clients. Implemented a comprehensive job approval workflow with end-to-end request management and full audit trails of all user activities. Designed and integrated a robust user management system supporting role-based access control and user onboarding. Ensured FIPS 140-2 certified security by storing and generating cryptographic keys in leading Hardware Security Modules (HSMs): AWS CloudHSM, NCipher nShield, SafeNet Luna HSM

(Gemalto), and Utimaco HSM. Built capabilities for signing applications and executables using HSM-resident keys or certificates for seamless client operations. Added support for Mac OS file signing with the use of Apple Secure Enclave and Keychain for secure storage of keys and certificates. Enabled multi-HSM integration to address diverse client needs in high- security, regulated environments. Focused strict regulatory compliance. Certification

Zoho Sign Certification

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