Data Entry Customer Relations
Resume:
Latanza Denise Lott
Mobile AL, 36605
***********@*******.***
Objective: To secure an Independent Adjuster Position in the insurance industry I am open to all areas.
Summary of Skills: Excellent Organizational Skills, Strong Customer Relations Skills, Computer Proficiency, Data Entry, Telephone Answering, 12-line System, Word Processing, Typing, 10-key Calculator, Filing, Proficient in all Microsoft and Google Program Xactimate, Xactanalysis, Symbility Next Gen, Claims System, Guidewire DOS. Work Experience:
Pacesetters Claims (October 15, 2024 – November 15, 2024): Claim handling, estimate collaboration, P.A. Claims, Attorney Represented Claims, and supplement writing in Xactimate, Claims System; (Hurricane, Wind, Hail, and Water), communicating with the insured, contractors, appraisers, engineers, inspections, and payments. Also communicating with agents regarding claim statuses. Carrier: Citizens Ryze Claim Solutions (July 17, 2024 - September 6, 2024): Claim handling, estimate collaboration, P.A. Claims, Attorney Represented Claims, and supplement writing in Symbility Mobile Claims, Claims Connect, and Snapsheet; (Hurricane, Wind, Hail, and Water), communicating with the insured, contractors, appraisers, engineers, inspections, and payments. Also communicating with agents regarding claim statuses. Carrier: Sagesure
IAS Claim s Desk Adjuster (September 29, 2022- November 9, 2023): Claim handling, estimate collaboration, and supplement writing in Xactimate; Xactanalysis Claims Systems (Hurricane, Freeze, Fire, Large Loss, Wind, Hail, and Water), communicating with the insured, contractors, appraisers, engineers, inspections, and payments. Also communicating with agents regarding claim statuses. Carrier ASI Progressive. Alacrity Solutions Desk Adjuster (May 28, 2022- August 29, 2022): Claim handling, estimate collaboration, and supplement writing in Xactimate; Xactanalysis Guidewire
(Hurricane, Freeze, Fire, Large Loss, Wind, Hail, and Water), communicating with the insured, contractors, appraisers, engineers, inspections, and payments. Also communicating with agents regarding claim statuses. Carrier ASI AMFAM Focused Pilot Catastrophe Inc. Desk Adjuster (August 18, 2018- November 23, 2021): Claim handling, estimate collaboration, and supplement writing in Xactimate; Xactanalysis Next Gen (Hurricane, Freeze, Fire, Large Loss, Wind, Hail, and Water), communicating with the insured, contractors, appraisers, engineers, inspections, and payments. Also communicating with agents regarding claim statuses. Carrier Allstate Catastrophe Management Solutions, Processor (October 29, 2012- August 18, 2018): Customer service, strong telephone communication skills, assisting insurance adjusters with finding claimants' information, and setting appointments. Carrier Allstate Current License Held:
National Producers Number - 15240029
FCN Number - 007001245 - Expiration 6/30/2026
441555 - Expiration -10/31/2026 -Alabama
15240029 - Expiration -10/31/2025 -Arkansas
W523658 - Expiration - Florida
3334106 - Expiration -10/31/2025 -Georgia
4126977 – Expiration - 10/31/2027 - Indiana
DOI-1080914 - Expiration -10/31/2026 - Kentucky
873709 - Expiration -10/31/2025 - Louisiana
15240029 -Expiration - 03/31/-2026 Michigan
10674476 - Expiration -10/31/2025 - Mississippi
300*******- Expiration -10/31/2026 -Montana
15240029 – Expiration – 03/31/2026 - North Carolina 300*******- Expiration -10/31/2025 -Oklahoma
2340096 - Expiration -10/31/2026 - Texas
15240029 – Expiration-10/31/2027- West Virginia
February 6, 2025
Dear Latanza Lott,
The National Flood Insurance Program Bureau, NFIP Standard Operations verified your attendance at an annual FEMA recognized NFIP adjuster workshop. Please note the following:
• Your authorization to adjust NFIP flood claims* is active for the following category(ies):
-- Residential
-- Commercial
• Your Flood Control Number (FCN) is 007*******. This FCN supersedes any previous FCN you may have received; and
• Your 2025 FCN card is attached and is available for you to print.
• The FCN card is valid through 06/30/2026.
This card is the property of FEMA. It may only be used by the person for which it was issued and only for the sole purpose of adjusting claims on behalf of the National Flood Insurance Program. Unauthorized use is strictly prohibited.
You may access the Adjuster Claims Manual at the following website for complete qualifications and requirements:
https://nfipservices.floodsmart.gov/insurance-manuals You should also subscribe at the following website, to the Bulletin service that will keep you up to date: https://nfipservices.floodsmart.gov/home/mailinglist The Federal Emergency Management Agency (FEMA) requires adherence to the following:
• Daily Preparation and filing of the Adjuster Preliminary Damage Assessment form (APDA) when it is your judgement that the structure may be substantially damaged by flood. o The APDA form may be downloaded at https://nfipservices.floodsmart.gov/claims/adjuster- preliminary-damage-assessment
o The APDA form must be e-mailed to *****************@****.***.*** ASAP after the risk has been inspected. Please indicate “APDA Enclosed” in the subject line of the e-mail. If you have any questions or concerns, please e-mail the NFIP Standard Operations at *******************@****.***.***
Thank you for your participation in the National Flood Insurance Program. Claims Administration Team
NFIP Standard Operations
P.O. Box 310
Lanham, MD 20706
U.S. Department of Homeland Security
National Flood Insurance Program
8400 Corporate Drive, Suite 350
Landover, MD 20785
2020 2025
NFIP Registered Adjuster NFIP Standard Operations
This card is the property of FEMA. It may only be used by the person for which it was issued and only for the sole purpose of adjusting claims on behalf of the National Flood Insurance Program. Unauthorized use is strictly prohibited.
This FCN card is valid through June 30, 2026, and does not guarantee assignment of NFIP claims.
For a replacement FCN card, please contact the NFIP Standard Operations at *******************@****.***.***.
LATANZA LOTT
FCN: 007******* Registration Date: 1/23/2025
Status: Active Valid Through: 06/30/2026
2025
National Flood Insurance Program NFIPSERVICES.FLOODSMART.GOV AUTHORIZED FOR:
Residential (Dwelling)
Commercial
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