Data Analyst Client Onboarding

Jayanthi Baddam

+1-762-***-**** ****************@*****.***

Professional Summary

Analytical and detail-oriented data professional with over 4 years of experience in PL/SQL development, Oracle database systems (10g/Exadata), and end-to-end onboarding/KYC workflows. Adept at collaborating with cross-functional Agile teams to define business requirements, design technical solutions, estimate development efforts, and ensure successful integration of new features into production systems. Demonstrated expertise in analyzing large-scale data sets, building and testing robust interfaces, and refining user stories in collaboration with business stakeholders. Known for bringing strong problem-solving skills, financial industry experience, and clear communication to fast-paced environments that require both technical depth and business alignment. Technical Skills

• Languages & Tools: PL/SQL, SQL, Python, Excel, Bash

• Databases: Oracle 10g/Exadata, Snowflake, SQL Server, PostgreSQL

• ETL & Workflow: Informatica, dbt, Airflow, Fivetran

• Cloud & Platforms: AWS (RDS, Lambda), Azure Data Factory, GCP (BigQuery)

• Agile & DevOps: Jira, Confluence, GitHub, ServiceNow, dbt Cloud

• Reporting Tools: Power BI, Tableau, Looker, Excel pivot reports

• Business Areas: Client onboarding, KYC, credit risk, telecom billing, compensation analytics

Professional Experience

Data Analyst at Cencora, Pennsylvania October 2024 – Present

• Collaborate with cross-functional teams to gather data requirements for GTM compensation models and align deliverables with onboarding processes.

• Developed PL/SQL-based data pipelines in Snowflake to transform and reconcile multi- source datasets, including external partner data.

• Created robust QA and data validation frameworks to support production-level compensation and customer engagement reporting.

• Partnered with client onboarding teams to generate audit-compliant datasets using parameterized dbt models.

• Wrote story definitions and test scenarios for integrating Salesforce, Zendesk, and internal tools into centralized KYC metrics.

• Maintained high data integrity by conducting detailed gap analysis and backfilling legacy data from flat files and partner APIs.

• Managed the full delivery lifecycle from story refinement and proof of concept to production deployment and stakeholder review.

• Contributed to governance documentation and metadata lineage to ensure transparency in onboarding workflows and compensation pipelines.

Database & Data Analyst, Wipro, Hyderabad, India Jan 2020 – Sep 2023

• Developed and optimized complex PL/SQL queries, stored procedures, and packages to support enterprise applications in telecom and BFSI domains.

• Designed robust solutions for onboarding workflows by integrating data from XML/JSON flat files into Oracle 10g/Exadata environments.

• Participated in Agile/Scrum ceremonies, contributing to story point estimation and technical design for onboarding-related enhancements.

• Worked closely with KYC teams to ensure data quality, detect fraud patterns, and implement exception handling logic in SQL code.

• Conducted spikes and PoCs for new data intake approaches and schema changes, enabling safe rollout of client-specific configurations.

• Generated Microsoft Excel–based reports to track system behavior, validate transformation logic, and communicate findings to stakeholders.

• Acted as the key analyst for parsing and debugging onboarding defects, owning issues from identification to resolution in ServiceNow.

• Collaborated with QA teams to ensure that story-level test cases were mapped to all onboarding scenarios across environments.

Projects

Client Onboarding & KYC Process Automation

• Built Snowflake SQL and dbt models for centralizing onboarding status, documentation completeness, and turnaround times.

• Created PL/SQL-based fallback logic for legacy onboarding pipelines during Salesforce transition phase.

• Designed dashboards to track document submission compliance, approvals, and errors by client segment.

• Collaborated with product and analytics teams to standardize KYC metrics and flag SLA breaches.

• Partnered with stakeholders to define story backlogs for onboarding edge cases and automate intake QA.

Education

Master’s Degree – Indiana Institute of Technology, Fort Wayne, IN

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