Salesforce Developer Cpq
Resume:
Prashanthi Mandyam Salesforce Developer
**************@*****.***
Alpharetta, GA 30005
Summary
Certified Salesforce Developer with 3.5+ years of experience in developing and customizing applications across Sales Cloud, Service Cloud, Marketing Cloud, and Experience Cloud. Skilled in Apex programming, Lightning Web Components (LWC), Visualforce, and Salesforce CPQ. Strong background in API integrations (REST/SOAP), SOQL optimization, and deployment automation using Git, Jenkins, and Salesforce DX. Proficient in Agile and Scrum methodologies, version control, and implementing secure, role-based access models. Experienced working with enterprise teams at CVS Health and VMware to build scalable, maintainable Salesforce solutions. Key Achievements
•Built 20+ reusable Lightning Web Components (LWC) for dynamic UI development, reducing code duplication and improving maintainability.
•Integrated Salesforce with external systems using REST and SOAP APIs, increasing real-time data sync efficiency by 30%.
•Automated quote generation and pricing workflows using Salesforce CPQ, reducing quote-to-billing time by 25%.
•Improved data query performance by 15% through SOQL tuning and data model optimization using custom objects and indexing.
•Maintained 80%+ Apex test coverage with test classes for triggers, batch jobs, and controller logic to support CI/CD pipelines.
•Automated deployments with Jenkins and Git-based workflows, minimizing release errors and reducing manual steps.
•Increased platform usage through user training and deployment of Experience Cloud sites for employee and customer self-service.
•Configured and maintained Salesforce security controls using profiles, roles, permission sets, and sharing rules.
•Collaborated using Jira and Confluence to document requirements, manage sprints, and track development progress in Agile teams. Skillset
Platforms & Clouds: Salesforce (Sales, Service, Marketing, Experience Clouds), Salesforce CPQ Languages: Apex, JavaScript, HTML, CSS, SOQL, SOSL, XML Declarative Tools: Process Builder, Approval Processes, Flows, Workflow Rules, Validation Rules, Lightning App Builder Development: Lightning Web Components (LWC), Aura Components, Visualforce Pages, Apex Classes/Controllers, Apex Triggers, Asynchronous Apex (Batch, Queueable, Future), Test Classes, SOQL Optimization Data Management: Salesforce Data Loader, Data Modeling, Oracle, SQL Databases, Sandbox & Production Environment Management Integration Expertise: Salesforce REST API, SOAP API, External REST Integrations, Workbench, Postman Security & Deployment: Profiles, Roles, Permission Sets, Sharing Rules, Security Model Configuration, Deployment Processes Version Control & DevOps: Git, GitHub, Bitbucket, Copado, Jenkins, Salesforce DX, CI/CD Pipelines Tracking & Collaboration Tools: Jira, Confluence, Miro, Trello, Slack, Microsoft Teams, Zoom, Reports & Dashboards Methodologies & Concepts: Agile, Scrum, Salesforce Development Life Cycle (SDLC), Object-Oriented Programming (OOP Professional Experience
CVS Health
Salesforce Developer
Jun 2024 – present Alpharetta, GA
•Designed and deployed scalable Salesforce solutions using Apex, Lightning Web Components (LWC), and Visualforce to improve business functionality and user experience across departments.
•Developed 20+ reusable LWC components to streamline UI interactions, resulting in improved maintainability and performance.
•Built efficient backend logic using Apex triggers, batch classes, and asynchronous Apex to support high-volume processing.
•Integrated Salesforce with external platforms via REST/SOAP APIs, enhancing real-time data synchronization by 30%.
•Improved front-end responsiveness using HTML, CSS, and JavaScript, ensuring cross-device compatibility and modern UX design.
•Managed source control and collaboration using Git and Bitbucket to ensure version consistency and deployment integrity.
•Automated release processes via Jenkins-based CI/CD pipelines, reducing manual errors and deployment downtime.
•Optimized SOQL/SOSL queries and supported data operations across SQL-based systems to ensure smooth data flow and reporting.
•Created custom Visualforce pages for complex workflows, enhancing usability where declarative tools were insufficient.
•Enforced Salesforce security standards by configuring roles, profiles, permission sets, and sharing rules per enterprise policies.
•Collaborated with business analysts and product owners to gather requirements and deliver business-aligned technical solutions.
•Practiced Agile and Scrum methodologies, participating in sprint planning, stand-ups, reviews, and retrospectives to deliver on sprint goals.
•Authored technical documentation for features, integrations, and user flows to support team knowledge sharing and continuity.
•Led user onboarding and created training content, increasing platform adoption and user satisfaction by over 30%. VMware
Technical Associate - Salesforce Jul 2020 – Aug 2022 India
•Engineered scalable custom Salesforce solutions using Apex triggers, Visualforce pages, and Lightning Web Components (LWC), enhancing system reliability and user experience.
•Designed and implemented Salesforce CPQ workflows to automate billing, improve quote accuracy, and reduce quote-to-cash cycle time by 25%.
•Managed multi-system integrations using REST/SOAP APIs and middleware tools, improving cross-platform data flow and operational efficiency.
•Led deployment strategies via Salesforce DX, Git, and version control best practices, ensuring stable environment migrations.
•Optimized complex data models using custom objects, relationships, and indexing, reducing SOQL query execution time by 15%.
•Collaborated with business and functional teams to redesign Sales and Experience Cloud processes, increasing user engagement and feature alignment with organizational goals.
•Extended Salesforce integrations with platforms like HubSpot, improving data consistency and automated marketing workflows.
•Created and launched interactive Experience Cloud communities, enabling self-service support and fostering customer engagement.
•Maintained security compliance by configuring roles, profiles, permission sets, and sharing rules according to enterprise standards. Junior Salesforce Developer Jan 2020 – Jun 2020 India
•Supported development of Apex classes, triggers, and LWC components to enable core business workflows within Sales Cloud.
•Assisted in data model design using custom objects, fields, and relationships to meet evolving business requirements.
•Contributed to API integration development using Salesforce REST API and Postman to streamline external system connectivity.
•Participated in Agile ceremonies including sprint planning, standups, and retrospectives to support project delivery and collaboration.
•Optimized SOQL queries for performance, reducing query times and improving responsiveness of data-heavy components.
•Contributed to writing unit and integration tests, ensuring over 80% Apex test coverage and supporting continuous deployment standards.
Education
Master of Science in Information Studies
University of Trine
Jan 2023 – May 2024
B.Tech in Computer Science and Engineering
Lovely Professional University
Aug 2017 – Aug 2021
Certificates
Salesforce AI Associate Salesforce Platform Developer I Salesforce Platform Developer II Salesforce Administrator
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