Customer Service Altamonte Springs
Resume:
*********@*****.***
Leah Kerr
EXPERIENCE
Dollar General, Eustis FL — Lead Keyholder
April 2023 - Ongoing
● Verifying the balance of all tills and deposits, along with the cash balance in safe
● Checking in all vendors, verifying orders, and disposing of damaged or expired product
● Customer service and operation of register
● Supporting and training new employees
McDonald’s, Apopka FL — Floor Supervisor
July 2020 - Feb 2023
● Resolving customer complaints
● Supporting and training new crew members
● Maintaining safety and cleanliness standards
24-7 InTouch, Altamonte Springs FL — CSR
April 2018 - April 2019
● Resolving a wide variety of service-related and technical issues for New York Times customers RGIS, Altamonte Springs FL — Inventory Specialist
March 2017 - March 2018
● Taking quick and accurate inventory of both sales floors and stock rooms
● Working alongside various other specialists and team leaders to complete inventories Mobil, Ocoee FL — Cashier
September 2016 - February 2017
● Customer service and operation of register
● Stocking shelves, detailing displays, general cleaning and organizing Barnes & Noble College, Altamonte Springs FL — Cashier August 2015 - February 2017
● Operation of register, customer service
● Liaising with vendors and publishers regarding orders of textbooks and supplies Signwave, Winter Garden FL — Graphic Designer
May 2012 - June 2015
● Graphic design and customer service
● Production of signs and vinyl graphics, minor installation
● Office management (filing and tracking permits, scheduling consultations and installations, producing estimates and invoices)
EDUCATION
Seminole State College, Altamonte Springs — Associate of Arts January 2017 - Ongoing
Working toward a degree in Web Design, completed two prerequisites and one core course Camden County Technical School, Sicklerville NJ — HS Diploma September 2006 - June 2010
● Completed comprehensive high school program (all academic courses including 2 years Honors English) plus 4-year vocational training in Commercial Graphics and Design
● Published a variety of pieces in CCTS Literary Magazine two years running, participated in Art Club, Creative Writing, Computer Club, and Cooking Club
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