Business Analyst Data Analytics

Sushma Preethi Rajamani Veni

United States +1-716-***-**** *************************@*****.*** linkedIn SUMMARY

Business Analyst with 3+ years of experience driving Agile delivery, requirements analysis, AI-powered analytics, and BI solutions across healthcare, finance, and retail. Skilled in translating business needs into data-driven insights and process improvements that deliver measurable ROI. SKILLS

Agile & BA: Jira, Figma, Trello, Marvel App, Lucidchart, Visio, Azure DevOps, Confluence, BRDs, Process Mapping, Backlog Management, Sprint Planning, Retrospectives, Change Management, Communication skills, Problem solving skills, User Stories, Root cause Analysis Programming & Reporting Tools: Python, SQL, R Programming, JavaScript, HTML, CSS, MySQL, Tableau, Power BI (DAX), Looker, Microsoft Excel Data Analytics & Cloud Tools: SQL Server (SSMS), Snowflake, AWS, Azure, Apache Hop, Databricks, Oracle, SSRS, Data Analytics, Business Analysis Platform & Collaboration: Power Apps, Power Automate, SharePoint, CoPilot, Monday.com, Salesforce, Microsoft 365 Certifications: Certified Scrum Product Owner (CSPO), Lean Six Sigma Green Belt (L/SS) training and certification, Microsoft PL-900 Power Platform Fundamentals, Accenture Data Analytics Job Simulation, Snowflake Data Warehousing Hands-On, Databricks Fundamentals PROFESSIONAL EXPERIENCE

Business Analyst Jan 2025-May 2025

Buffalo Niagara Medical Campus

• Led a team of 5 to build Power BI dashboards from Salesforce health data using Power Query, DAX, and dimensional models, assessing PHI/PII data privacy and risks ensuring HIPAA compliance driving 125% increase in program duration.

• Conducted requirements elicitation workshops with wellness coordinators and executives, defining success metrics, acceptance criteria, and integrating 10+ KPI-driven visuals into dashboards, enabling data-driven decision-making such as enhancing performance tracking.

• Drove project mangement by creating and owning product roadmap and sprint backlog, facilitated Agile ceremonies (daily stand-ups, retrospectives), and authored 20+ Jira epics and user stories; standardized reporting through SOPs, boosting accuracy by 30% and ensuring scalable, on-time delivery.

Business Analyst April 2023-May 2024

INFOZIANT

• Conducted requirements elicitation, stakeholder interviews to gather functional/business requirements; performed RCA on sales data from warehouses using dimensional modeling and analytics to uncover pricing and inventory gaps, delivering BI insights that boosted ROI by 15%.

• Designed Power BI dashboards using SQL and Excel, incorporating wireframes and prototypes to storyboard findings; presented insights at leadership meetings, reducing ad-hoc reporting by 60% and inform key stakeholders of business performance and growth opportunities.

• Partnered with QA to define test scenarios, acceptance criteria, and defect tracking under Agile SDLC; executed UAT test cases on application modules and APIs and managed Git versioning cutting defects and raising user satisfaction by 25%.

• Led Agile sprint planning and project execution while collaborating with cross-functional teams, ensuring correct implementation and alignment with business objectives, proactively removing blockers for timely delivery. IT Analyst July 2022-April 2023

Ernst & Young

• Developed and deployed 3 custom Power Apps for HR leave management and service tickets, while ensuring compliance with industry regulations cutting approval time from 5 days to less than 3 days and saving 200+ hours/month.

• Built Power Automate workflows with API integrations, email triggers, and multi-level approvals; integrated with SharePoint and Microsoft 365, leveraging AI copilots to enhance collaboration and improve manager response rates by 30%.

• Created an interactive employee training website with HTML5, CSS, and JavaScript, boosting training completion rates by 35%.

• Collaborated with business analysts to gather requirements, executing User Acceptance Testing and regression testing on 6+ applications to achieve 98%+ defect-free deployments while practising Agile best practices. Business Analyst July 2021-June 2022

Milkyway Data Solutions

• Supported end-to-end Software development life cycle (SDLC) and Project Management by gathering requirements, created process mapping, and BRD creation for application, and Business Intelligence projects; managed Jira boards and Agile sprints, ensuring on-time delivery.

• Managed SQL data validation and analyzed client feedback to drive 20% higher user satisfaction; represented company at 2 industry events, boosting brand visibility, driving 12% client growth, and conducted market research for 25+ SMBs to shorten acquisition cycles and speed onboarding.

EDUCATION

Master of Science, Management Information Systems University at Buffalo, State University of New York- 3.8/4.0 June 2025 Coursework : Predictive Analytics, Data Visualization, Data Warehousing, IT Risk Management, Digital Product Management, Gen AI ACADEMIC PROJECT EXPERIENCE

Retail Sales Analytics – End-to-End ETL and Dashboarding Project

• Built a scalable Snowflake data warehouse using star schema and Apache Hop ETL with structured datasets, powering retail analytics and sales forecasting in Tableau, enabling strategic insights.

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