Senior QA Engineer and QA Lead
Resume:
CYNTHIA A. COLINDRES
San Leandro, CA Cell: 510-***-**** Email: *******.*********@*****.***
*Part time remote*
Senior QA Engineer
PROFILE
- 10+ years of experience in black-box, gray-box, and some white-box testing; SEI CMM Level 3 certified.
- Extensive knowledge of application testing methodologies and a strong skill set in software QA.
- Excellent analytical and troubleshooting skills.
- Superior written and oral communication in English and Spanish.
- Motivated, focused self-starter with expertise in targeting and achieving test objectives.
- Efficient, knowledgeable, and flexible.
- Skilled at training team members to adopt best practices.
- Committed to staying current with industry trends.
- Collaborative team player with a positive attitude.
TECHNICAL SKILLS
Operating Systems: Windows 7/Vista/XP, UNIX, OS/MVS, VM/CMS SP, VMware
Languages: Bourne Shell, Perl, .NET, JavaScript, VB Script, SQL, XML
Databases: MySQL, SQL, PostgreSQL
Test Automation: QTP, TFS
Test Management: Quality Center, TFS Test Lab
Applications: MS Office (Word, Excel, PowerPoint), NetMeeting, Project, Visio
Other: WebIntelligence Business Objects, servers and clones
Secondary Professional Experience
United States Postal Letter Carrier
10/2014-06/2022
PROFESSIONAL EXPERIENCE
QA Lead, Certain Inc., San Francisco, CA (03/2012–02/2014)
- Conducted a mix of SDLC and Agile testing in Windows, Unix, and mobile environments.
- Created test plans, milestones, and QA coverage.
- Managed offshore automation team.
- Conducted automated/manual testing using JUnit and Selenium.
- Collaborated with marketing and product management.
- Developed test data and published test results for the executive board.
- Performed API testing with SOAP UI.
- Tracked bugs via Jira; debugged complex issues.
- Led QA team and coordinated release schedules.
Software QA Manager, Telezygology, San Francisco, CA (07/2011–09/2011)
- Conducted hardware/software testing for package retrieval lockers later adopted by Amazon.
- Deployed network infrastructure; proposed provider costs.
- Implemented QA TFS Test Lab in a cloud environment.
- Directed Chicago staff for .NET cloud testing.
- Oversaw migration from manual to cloud testing.
- Managed office budget and tracked QA items.
- Held weekly team meetings and supported director in board meetings.
Sr. Software QA Engineer, Verizon, Walnut Creek, CA (2008–2010)
- Tested B2B portals using HP Quality Center, QTP, Selenium IDE.
- Conducted black-box/white-box, automation, regression, and XML API testing.
- Developed test plans, cases, scripts, and documentation.
- Utilized VMware for automation.
- Participated in requirements and daily status meetings.
- Led fringe projects; trained staff on new functionalities.
Security Software QA Engineer, CheckPoint Software, San Francisco, CA (2006–2008)
- Conducted black-box/gray-box testing for security software.
- Tested Zone Alarm daily in consumer environments.
- Deployed MSI packages; conducted SCRUM and Agile testing.
- Led AV/AS swap-out project.
- Performed firewall and security packet testing.
- Collaborated with developers; wrote defect reports.
- Executed multi-platform tests via VMware/VNC.
- Performed limited localization testing.
- Certified compatibility with accessibility features.
Software QA Analyst, SBC/PacBell, Ramon, CA (1997–2005)
- Developed and maintained manual test cases for XML, GUI, client-server, web, legacy apps.
- Participated in creation of in-house automation tools.
- Produced test plans, data, and reports using MySQL and Business Objects.
- Conducted regression, load balancing, and fail-over testing.
- Rotated release manager duties; led weekly NetMeeting sessions.
- Created metrics and defect tracking reports.
EDUCATION
2011 – HP QTP, WBT-Eclipse IDE, Los Altos, CA.
2011 – Advanced Selenium, Portnov Computer School, Los Altos, CA.
1999 – UNIX Shell Programming & Software Testing, SBC/PacBell, Tel Aviv, Israel.
1996 – AS in MIS, Computer Learning Center, San Francisco, CA.
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