Versatile Administrative and Customer-Facing Professional
Resume:
Marjorie Maxwell
Terre Haute, IN *****
******.********@***.***
Work Experience
Clinical Call Center Specialist
Union Hospital Terre Haute-Terre Haute, IN
July 2023 to Present
Answer all inbound calls from patients who want to schedule, reschedule or cancel appointments with all Union Hospital specialists including
Cardiology
Bone and Joint
Neurology
Neurosurgery
Obgyn
Cardiovascular Surgery
Patient n Management
ENT
GASTROENTEROLOGY
PULMONOLOGY
DIABETES
UROLOGY
Service Advisor
VoMac Truck Sales-Terre Haute, IN
June 2022 to Present
Supervise diesel mechanics and talk to customers over the phone and in person about all phases of repairs and diagnostics.
Prepare customer invoices and take payments via cash and credit cards Terminal Manager
Midwest Logistics Systems-Terre Haute, IN
October 2019 to June 2022
Interviewing
Hiring
New driver orientation
Coordinated driver’s schedules
Communicated with suppliers and warehouses
Made sure all drivers were up to date on physicals and all aspects with the DOT. In charge of maintenance on 25+ tractors 35+ trailers. Dispatcher for up to 25 drivers per day
Office Manager
Donhond Trucking-Johnston, IA
March 2010 to August 2019
Responsibilities
General office duties Payroll. Dispatcher. Accounts payable and receivables. Dispatcher. Still working remotely PRN
Skills Used
Good communication skills. Customer Service
Pharmacy Technician
CVS Health-Terre Haute, IN
April 2014 to October 2017
Assist Pharmacist with all aspects of prescription maintenance. Data entry. inventory. Ordering. Routinely check temperatures in refrigerator and freezer. Delivery of medications to home bound patients, assisted living facilities and nursing homes. PIXIS stocking and maintaining inventory in each PIXIS. Customer Service and confidentiality/HIPPA was paramount.
Certified Pharmacy Technician
Internal Revenue CSR
Internal Revenue Service-Urbandale, IA
September 2010 to January 2015
Collection Representative. Customer service.
• Managed customer accounts
• Greeted customers
Education
Diploma in General
South Vigo-Terre Haute, IN
January 1986 to December 1989
Skills
• Word
• Auto estimating
• Pharmacy
• Data Entry
• Auto service management
• Customer Service
• Outlook
• inventory (10+ years)
• Cash Handling
• Typing
• Time Management (10+ years)
• Microsoft Office
• Dealership experience
• compounding
• Billing
• Microsoft Word
• Sales
• Upselling
Certifications and Licenses
Pharmacy Technician Certification
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