Hardworking, Communicative Customer Care Professional

PROFILE

Hello, my name is Helena Thomas and I am extremely hard worker, dedicated, and an

amazing communicator. I heard amazing things about this company and I would love to work for this company.

EXPERIENCE

CUSTOMER SERVICE REPRESENTATIVE,MERITAIN HEALTH- 2021-2023 I worked with members and providers to handle any benefits and claims questions. I would check and see if the claims were processed correctly by using the member plan document. I would send claims back for review. I also worked with third party vendors. CUSTOMER SERVICE REPRESENTATIVE-LATOUCHE PEDIATRICS 2020-2021 Maintain customer accounts and record account information.Oversee customer financial accounts and process customer adjustments.Make product recommendations or services to customers based on their needs and preferences.Greet customers check them in. Take any forms of payment. Call customer schedule appointment, speak to doctor and pharmacist. Make sure from would clean and disinfected.

CARE GIVER, CREEKSIDE ASSISTED LIVING 2018-2020

I would wake the clients up and get their breakfast ready. I would get them dressed give them breakfast and medication. I worked closely with DME and medication vendor to make sure the house runs smoothly and not hicks ups. I would write notes for the state and clean, cook and do any other task that needed to be done. LIVE IN CARE GIVER, ALASKA PREMIER ASSISTED LIVING 2016-2018 As a live in caregiver my schedule was Monday through Saturday during those days I stayed on the premises with clients. I would cook, clean, bring clients to appointments and any other activities. I would do notes for the state and do any other task that was required of me.

EDUCATION

EAST HIGH SCHOOL — 2014

MEDICAL BILLING AND CODING- HEALTH ADMIN -ASU 2024 SKILLS

I am very good at anything I out my mind to. I can type over 150 words per minute. An amazing communicator, will to learn and to improve my self and so much more

Contact this candidate