Customer-Focused Administrative Professional Title
Resume:
H
Bianka
Holder
biankaholder@gmail.c
om
Cleveland OH
SUMMARY
TO Gain long term employment
SKILLS
Clerical Experience
Sales
Front Desk
Retail Sales
Organizational Skills
Customer service
Microsoft Outlook
Accounts payable
Communication skills
Microsoft Excel
English
Microsoft Word
Negotiation
Accounting software
QuickBooks
Research
Analysis skills
Writing skills
EXPERIENCE
Health Insurance Agent
Cleveland, OH
Aflac/ Nov 2023 to Current
Attended company-sponsored gatherings to speak to community groups on insurance coverage options.
Participated in weekly training sessions to improve product knowledge and enhance company growth.
Developed base for long-term sources of client prospects with referrals, occupational and special interest groups.
Conducted fact-finding assessments to create sales presentations for client engagement.
Explained coverage options to potential policyholders, answering questions or concerns.
Debt Collector
Middleburg Heights, OH
McCarthy, Burgess & Wolff, Inc/ Nov 2022 to Jun 2023 My duties are to take inbound calls make outbound calls to help collect debt owed to our clients.
Sales Associate
Cleveland, OH
Charter Spectrum/ Oct 2021 to Sep 2022
Take payments assist customers with account setup activation & deactivation & other billing account issues
Give my best customer service while obtaining sales. Sales Specialist
Cleveland, OH
TCC/T-Mobile/ Mar 2019 to Oct 2021
Help customers with purchase billing issues take payments look up account information & sales.
Assistant Quality Control inspector
Cleveland, OH
reese pharmaceutical/ Jun 2016 to Oct 2019
First inspection of shipped packages
Checking dates quality of product correct packaging labels & coding before shipping. Resident Assistant
Chagrin Falls, OH
Hamlet Village/ Jan 2014 to Jun 2016
Assist help patients with daily duties such as bathing feeding activities. Clerk
Cleveland, OH
Department of Public Health Vital statistics/ Mar 2010 to Aug 2010 Reason for leaving temp job wasn't looking for permanent employee just for the busy month.
EDUCATION AND TRAINING
High school diploma
East Technical High School Jun 2005
Cleveland, OH
CERTIFICATIONS
CPR, 06/01/15, 06/30/20
First Aid Certification
Health Insurance License, 03/01/24, 03/31/26
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