Warehouse Package Handler with Customer Service Experience

Mercedes Jones-Rivera

*************@*****.*** 989-***-**** Saginaw, MI

SUMMARY

Dedicated professional seeking Warehouse Package Handler role with 1 year of diverse experience in fast-paced environments. Proven skills in organization, cleaning, and customer service, with a strong focus on maintaining high-quality standards and efficiency. Experienced in handling merchandise, ensuring safe packaging, and maintaining a clean and orderly workspace.

WORK EXPERIENCE

Package handler Saginaw mi

Fedex Aug 2025 - Nov 2025

• Managed logistics and delivery operations, ensuring timely and accurate shipment of packages while maintaining high customer satisfaction levels.

Saginaw Public School District Saginaw, MI

Youth Volleyball Coach Oct 2024 - Present

• Coach and mentor youth volleyball players, developing their skills, teamwork, and sportsmanship through structured practice sessions and competitive play. Tim Hortons Saginaw, MI

Team Member Mar 2024 - Aug 2024

• Processed customer orders efficiently, ensuring high levels of satisfaction and accuracy in a fast-paced environment.

• Maintained cleanliness and organization of work areas to uphold health and safety standards. Journeys Saginaw, MI

Retail Sales Associate Oct 2023 - Dec 2023

• Maintained a clean checkout area through regular sweeping and trash removal, ensuring an organized environment for customers.

• Enhanced customer satisfaction by locating and procuring hard-to-find merchandise across various locations.

• Assisted in the preparation and dismantling of promotional displays and in-store demonstrations, contributing to effective marketing presentations.

Liquor Basket Saginaw, MI

Cashier/Customer Service Aug 2023 - Sep 2023

• Processed customer transactions efficiently by handling cash, checks, and credit card payments, ensuring accurate drawer balances and adherence to financial controls.

• Assisted customers by providing information on merchandise, policies, and promotions, contributing to enhanced customer satisfaction and increased sales.

• Maintained a clean and organized store environment, including restrooms and service areas, while managing inventory tasks such as stocking and organizing merchandise. EDUCATION

Saginaw Covenant Academy

High school diploma, General Education

Saginaw, MI

Jun 2022

Delta College

Criminal Justice, Criminal Justice

Saginaw, MI, US

SKILLS

Management • Sales Management • Sales • Basic Math • Analysis Skills • Product Demos • Cleaning • Microsoft Office • Retail Sales • Cash Handling • Front Desk • Hospitality • Supervising Experience • Pos • Customer Service

• Communication Skills • Restaurant Experience • Hotel Experience • Custodial Experience • Retail Management

• Childcare • Classroom Experience • Serving • Janitorial Experience • Cash Register • Retail Sales • Bartending • Merchandising • Floor Care • Restaurant Experience • Early Childhood Education

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