Nkechi Nwozuzu
*************@*****.*** / 516-***-****
Queens, NY
Experience
EHI Enable Health INC., Remote
Chronic Care Manager/ LPN, (2022 -Present)
● Conduct monthly Chronic Care Management (CCM) calls to perform Health Risk Assessments, Transitional Care Management, and Remote Patient Monitoring services.
● Coordinated care with follow up calls, appointment scheduling, calling in prescriptions, and connecting to community resources to improve Patient compliance with health care plan.
● Maintained accurate and up-to-date patient records and documentation in compliance with company standards.
Inquisite Health, Remote
Patient Representative/LPN (2018 -2022)
● Utilized CRM systems to document interactions, track issues, and ensure seamless customer experience.
● Documented all communications and interventions accurately in EHR systems, while complying with HIPAA, CMS, and company quality standards.
● Collaborated with healthcare providers and staff to ensure effective communication and care coordination.
Queens Nassau Long Term Care/ Private Duty Nursing, Queens, NY Nurse/LPN, (2014-2018)
● Measured vital signs and administered medications via oral, topical injections, and performed treatments including wound care, trach care, and G tube care to 50+ residents.
● Monitored residents' health status and documented results and progress notes using EMR systems.
● Supervised and assisted various nursing aides during patient care routines. Education
Nassau VEEB, Nassau, NY
● Practical Nursing Diploma
Skills
-Medication Administration -Care Coordination -Scheduling
-Remote Patient monitoring -EHR/EMR software -Documentation