Administrative Office & Patient Billing Specialist
Resume:
Tina Roepke
Buffalo, MN
********@*****.***
Professional Summary
Dependable administrative professional with 20+ years of experience in office management and front-desk operations. Skilled in scheduling, insurance claim processing, billing, and customer service. Known for reliability, efficiency, and strong organizational skills in healthcare and business settings.
Core Skills
●Office Management & Scheduling
●Insurance Verification & Claims Processing
●Patient Billing & Collections
●Customer Service & Communication
●Data Entry & Record Management
●Microsoft Office Suite
Receptionist
Holistic Roots Dentistry, Buffalo, MN 06/2025 to 09/2025
●Entered patient demographic and insurance information.
●Scheduled appointments and managed daily calendar.
●Collected co-pays and submitted insurance claims.
●Provided front-desk support and patient assistance.
Professional Experience
Office Manager
Albertville Family Dental Albertville, MN 11/2004 to 10/2024
●Verified patient benefits and resolved insurance claims.
●Managed provider schedules and coordinated time off.
●Prepared billing statements and followed up on overdue balances.
●Oversaw front-office workflow and patient record accuracy.
Education
Associate of Applied Science — Hotel & Restaurant Management Alexandria Technical College — Alexandria, MN 1993 – 1995
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