Operations Manager with IT & Logistics Focus
Resume:
Summary
Skills
Experience
Nigel Robinson
Killeen, TX 76549
**************@*****.***
Dynamic manager with a proven record of timely and efficient deliveries, leveraging in-depth knowledge of local routes. Accomplished in quality-driven operations through exceptional organizational skills and effective coordination. Recognized for enhancing teamwork and communication to consistently meet company objectives while delivering outstanding service. A commitment to continuous professional development ensures the application of best practices in management. Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. information technology services
Inventory management
Project management
Order fulfillment
Team leadership
Client liaison
Jimmy John's May 2024 to Current
Inshop/Driver Manager
Fort Hood, TX
Oversee food preparation ensuring accurate and timely orders. Organized various food and drink items for packaging and transportation Optimized route planning for maximal efficiency.
Liaise with clients and suppliers.
Managed security protocols and transportation for substantial monetary transactions. Led teams of employees.
Executed projects within defined scopes, schedules, and budgets. U.S. Army Active Duty(173) January 2020 to May 2023 I.T. Specialist(25B)(Airborne)
Vicenza, Italy
Created reports for monitoring team performance metrics. Organized global conferences by collaborating with aligned governments. Worked with cross-functional teams to achieve goals. Maintained updated knowledge through continuing education and advanced training. Performed routine checks and repairs of machinery. Supervised team members to ensure operational efficiency. Produced location schematics.
Specialized in technical support for satellite communication equipment. Ensured security of sensitive data within various government tiers. US Army(1SFG) October 2014 to December 2019
I.T. Specialist (25B)(Airborne)
Tacoma, WA
Provided technical support for users experiencing difficulties with software applications. Facilitated resolution of complex client concerns through expert support. Conducted regular meetings with staff to review progress and address any concerns. Developed and implemented specialized procedures for customer service operations. Demonstrated strong problem-solving skills, resolving issues efficiently and effectively. Education and Training
Managed time effectively to ensure tasks were completed on schedule and deadlines were met. Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service. Recognized by management for providing exceptional customer service. Hedgesville High School June 2011
Hedgesville, WV
UMGC
Some College (No Degree): General Studies
Online
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