Administrative and Sales Assistant Candidate with Hospitality

Babalwa Ngcebetsha

East London, Eastern Cape 076-***-**** *******************@*****.*** Professional Profile

Proactive and detail-oriented professional with strong administrative and sales support skills, developed across roles in hospitality, retail, and event coordination. Currently completing a Diploma in Tourism Management and holding a learner’s license while working toward a Code 10 driver’s license. Known for excellent communication, organization, and customer service, with proficiency in MS Office and Google Drive. Seeking an Admin and Sales Assistant position to contribute to efficient office operations and sales success.

Education

Diploma in Tourism Management (Final Year)

University of South Africa (UNISA) Expected Completion: June 2026 TEFL 120-Hour Certificate

i-to-i TEFL

Matric Certificate

Hudson Park High School

Professional Experience

Assistant Manager (Remote)

PEPPER Aug 2022 – Jan 2023 Johannesburg (Remote)

Provided administrative support including minute-taking, email handling, and document organization (Google Drive).

Coordinated influencer and sponsor engagement to support sales and brand events.

Conducted research and drafted proposals to assist event and marketing planning.

Key Skills: Administration Event Coordination Proposal Writing Client Communication

Sales Agent

Neshinna Promotions Sep 2020 – Feb 2021 Port Elizabeth

Sold store cards and insurance products across multiple retail branches.

Achieved and exceeded sales targets, consistently ranking in top performers.

Trained and mentored new recruits to support team sales goals.

Key Skills: Sales Support Customer Persuasion Target Achievement Team Training

Store Assistant

Zandla Zethu Projects (PTY) Ltd Nov 2019 – Mar 2020 East London

Managed stock control, invoicing, and assisted with daily retail operations.

Ensured product quality and prepared merchandise for sale.

Key Skills: Stock Management Invoicing Retail Administration Attention to Detail

Waitron

Las Vegas Spur Jul 2023 – Present East London

Delivered excellent customer service and promoted additional sales through upselling techniques.

Maintained cleanliness and compliance with health and safety standards.

Waitron

The Cow and Milk Shed Mar 2023 – May 2023 East London

Provided professional service to guests, including preparation of beverages.

Supported daily operations including opening and closing duties. Core Skills

Administrative Support (Google Drive, Microsoft Office)

Sales Support & Customer Engagement

Document Management & Filing

Stock Control & Invoicing

Proposal & Report Writing

Scheduling & Coordination

Client Relationship Management

Strong Organizational & Problem-Solving Skills

Learner’s License (Code 10) – actively working toward Code 10 driver’s license Languages

- English (Fluent)

- Xhosa (Fluent)

References

Available upon request.

Contact this candidate