Senior Network Engineer with 10+ Years Experience
Resume:
S
Muhammad
Shakil
*.********@*****.**
m
Plano, TX 75074
PROFESSIONAL SUMMARY
Cisco Certified Networking Professional with 10+ years of experience in enterprise networking and data analysis. Expertise in designing, implementing, and troubleshooting network solutions, as well as configuring routers, switches, firewalls, and VPNs. Skilled in data interpretation, statistical analysis, and project management, delivering actionable insights and process improvements. A results-driven professional combining technical expertise with data-driven decision-making to achieve business goals. CORE SKILLS
Palo Alto Firewall
Hands on experience with Security Hardware's:
Palo Alto: PA-200, PA-500, PA-3020, PA-3220,
PA-5050
Hands on experience on implementing and
troubleshooting Palo Alto Firewalls.
Palo Alto Networks Firewalls: PAN-OS,
PAN-VM, Panorama
Security & NAT Policies and Rule Configuration.
Threat Prevention and Detection
Application Identification and Control
User-ID Integration
Site-to-Site VPN and Global Protect VPN
SSL Decryption and Inspection
High Availability (HA) and Active/Passive and
Active/Active Failover
Networking:
SD-WAN: (Viptela)
Understanding of SD-WAN controllers:
vManage •vSmart •vBond
Control Plane and Data Plane bring up process.
Good understanding of TLOC, TLOC Extension,
color, and VPN (Transport, service and
Management).
Zero Touch and PnP Provisioning.
Good understanding about Ipsec and BFD
tunnel.
App-aware routing concepts
Creating policy via vManage (Central control
policy, Central data policy, local control policy, local data policy and app-aware routing policy)
Creating template via vManage ( configuration
template and Policy template)
Service Insertion or Service Channing
Direct Internet Access and Cloud onRamp for
SaaS – Internet DIA
SD-WAN Fabric troubleshooting Skill.
Worked on below SD-WAN Products:
vEdge100, vEdge100m, vEdge100mw,
vEdge1000, vEdge2000, vEdge5000, cEdge
(ISR4451, ISR4431series and ASR100X series
routers), AWS Hosted (vManage, vSmart and
vBond)
Hands on experience with Network
Hardware's:
Cisco Routers: 800, 1800, 1900, 2811, 2951, 2911,
3825, 3900, 7600, ASR 100x series.
Cisco Switches: 2900, 3500, 3700, 4500 and
6500 series.
Good understanding of SD-WAN (vManage,
vBond, vSmart and vEdge)
Understanding of ACI (APIC, BD, EPG and leaf,
spine) and Nexus 9K, 7K, 5K and 2K.
Static Routing, RIP, RIPv2, EIGRP, OSPF, BGP,
Multicast, MPLS VPN, DMVPN, QoS.
STP, PVST+, RSTP, MST, VLAN, VTP, VSS,
Trunking, EtherChannel, HSRP, VRRP, GLBP,
GRE & IPsec Tunneling, SD-WAN and ACI
Understanding
Good understanding and troubleshooting
exposer on of Cisco Wireless (Access Point &
Wireless Controllers). Also having hands on
experience over GNAC.
Disaster Recovery of IOS in Cisco Routers and
Switches, TFTP, FTP, ROMMON, Password
Recovery.
WORK HISTORY
Network/ ATM Analyst
Fiserv Inc./ Mar 2019 to Nov 2024
Conducted migration and implementation of robust TCP/IP-based networks for ATMs across multiple Fiserv EFT client sites, ensuring seamless integration and minimal downtime.
Provided end-to-end support for ATM installations, including troubleshooting connectivity issues to maintain optimal network performance and reliability. Configured and established network connections to routers, ensuring secure and reliable communication for ATM operations.
Performed router configurations, including NAT (Network Address Translation) and ACL (Access Control List) changes, to support secure and efficient data traffic management.
Collaborated with cross-functional teams to ensure smooth project execution and the successful delivery of ATM connectivity solutions. Conducted network performance monitoring, diagnosing issues, and implementing proactive measures to minimize disruptions.
Proficient in using ServiceNow for end-to-end incident management, including ticket creation, assignment, escalation, and resolution tracking. Experienced in opening, updating, and closing incident tickets with accurate documentation and appropriate severity levels in compliance with SLA requirements. Skilled in categorizing and prioritizing tickets based on impact and urgency, ensuring timely communication with stakeholders and support teams. Strong understanding of ITIL-based workflows within ServiceNow for efficient handling of incidents, changes, and service requests. Provided training and guidance to junior team members and implementation staff on best practices for ATM network installation and maintenance. Ensured compliance with security protocols and regulations to safeguard sensitive financial data and ATM operations.
Network Engineer
Premier Health Inc./ Jan 2018 to Mar 2019
Managed Cisco routers and switches, overseeing installations, upgrades, and configurations to ensure reliable network performance and adherence to industry standards.
Implemented advanced Layer 2 technologies, including ISL, 802.1Q, STP, RSTP, and MSTP, to optimize network efficiency and enhance redundancy. Configured connectivity between branch and head office routers using Layer 3 protocols such as RIP, EIGRP, OSPF, and BGP, ensuring seamless communication across the organization.
Configured and managed Cisco VLANs, IPSec/SSL VPNs, and enterprise-grade Wi-Fi architectures using Cisco Wireless LAN Controllers (WLCs) and Aruba APs to support secure, scalable connectivity across distributed environments. Designed and maintained Wi-Fi deployments following best practices for RF planning, channel assignment, and 802.1X authentication via RADIUS/ISE integration. Performed basic SAN/NAS administration including NetApp volume provisioning, LUN mounting, and tuning I/O performance parameters to support application storage needs.
Conducted code upgrades on network switches and routers within Cisco infrastructure to address vulnerabilities, resolve bugs, and maintain compliance with organizational standards.
Analyzed network performance metrics and implemented proactive measures to optimize bandwidth utilization and minimize downtime. Designed and implemented security features such as access control lists (ACLs), port security, and DHCP snooping to safeguard the network from unauthorized access and cyber threats.
Created and maintained comprehensive documentation of network configurations, change management processes, and troubleshooting guidelines for operational efficiency.
Network Engineer
CITI Bank/ Nov 2015 to Nov 2017
Executed hardware and software installation as part of a national Refresh and Upgrade Project across 1,600+ branch sites for Cisco routers and switches, collaborating with onsite remote field technicians using Telnet for seamless deployment. Oversaw branch and head office network operations, providing comprehensive support for change control, implementation, design, testing, and troubleshooting of LAN/WAN infrastructures.
Delivered advanced expertise in routing protocols, including OSPF, EIGRP, and BGP, for efficient and reliable IP network operations across multiple sites. Demonstrated proficiency in configuring and troubleshooting Access Control Lists
(ACLs), including standard and extended lists, and implementing route-maps to optimize traffic management and enhance security.
Configured and troubleshot Network Address Translation (NAT) for seamless internal and external communication within complex network environments. Implemented and managed Ether-Channel technologies such as LACP and PAgP to optimize bandwidth utilization and provide redundancy in critical network paths. Installed and configured IPSec and SSL VPN solutions to ensure secure remote access and data encryption, enhancing network security for branch and headquarters connectivity.
Conducted in-depth network analysis and performance monitoring, utilizing tools to identify bottlenecks, mitigate risks, and implement proactive troubleshooting strategies to ensure uptime.
Supported network security initiatives by assisting in firewall configurations, securing network endpoints, and identifying vulnerabilities to ensure compliance with corporate security standards.
Collaborated with cross-functional teams and vendors to streamline implementation processes, troubleshoot escalated issues, and achieve project milestones on schedule. Prepared and maintained detailed documentation of network configurations, policies, and procedural workflows for operational consistency and future reference. Ensured seamless coordination with the Network Operations Center (NOC) to monitor system integrity, resolve escalated issues, and support disaster recovery initiatives. EDUCATION
Bachelor in Science: MD
Dow University of Medical Sciences Mar 1993
CERTIFICATIONS
Cisco Certified Network Professional - CCNP, In Process Cisco Certified Network Associate Routing and Switching - CCNA Microsoft Certified System Engineer - MCSE
Contact this candidate