Quality Manager with 22 Years in OEM/EMS Industry

PREMKUMAR.K

**B, *th Cross Street, Murugesan Nagar, Thirnindravur-602024, Tamil Nadu

Cell:+91-984*******; E-Mail: **************@*****.***.

Quality Manager OEM & EMS Industries 22 Years Experience

Highly accomplished and dynamic Quality Manager with over two decades of extensive experience in Quality within OEM and EMS industries. Seeking challenging assignments that leverage a proven track record of driving organizational success and delivering exceptional quality outcomes

Core Competencies:

Quality Management Systems: Lead Auditor in ISO 9001:2008 QMS and ISO 14001:2004 EMS (BSI Certified). Proficient in ISO 9001, ISO 45001, and ISO 27001 implementation and auditing.

Quality Methodologies & Tools: Expert in FATP & SMT Process, IPQC, IQA, SQA, QMS, SPC, Quality Core Tools, APQP, PPAP, FMEA, MSA, 8D Report, 5-Why, Fishbone Analysis, and Capability Analysis.

Process Excellence: Experienced in process validation (FAI, PFMEA, DOE) for New Product Introductions (NPI), supplier quality programs (IQC, OQC, SPC, RCA/CAPA), and driving Kaizen projects.

Problem Solving & Continuous Improvement: Skilled in root cause analysis (RCA), corrective and preventive actions (CAPA), managing customer complaints, and leading cross-functional teams (CFT) to reduce scrap and improve yield.

Manufacturing Processes: In-depth knowledge of SMT & PCB assembly, ESD control, and IPC standards compliance. Proficient in SMT material loading quality buy-off, FAI checklist preparation, and solder paste verification.

Auditing & Compliance: Conducts internal, supplier, roving, and product audits to ensure compliance with quality systems and certification requirements.

Trainings: Completed PMP Training (5 Days), Six Sigma Green Belt, Kaizen/Lean/ERT, Soldering Training for Chip & SMD Components, ROHS, EHS, ESD & 5S

PROFESSIONAL EXPERIENCE:

CTTI India Pvt Ltd., Chennai July 2023- Till date.

Head of Quality

Key Accountabilities and Initiatives:

Leading the SMT & FATP Lines Reliance -JIO (ODU & IDU) Air fiber Project in Process Quality, QRE Lab, IQC.

Lead QMS implementation and audits for ISO 9001, ISO 45001, and ISO27001.

Ensure Process validation (FAI, PFMEA, DOE) for new product introductions (NPI).

Develop and implement supplier quality programs (IQC, OQC, SPC, RCA/CAPA).

Conduct internal & supplier audits, driving corrective and preventive actions.

Collaborate with R&D, production, and engineering teams for quality improvements.

Drive Kaizen’s projects, reducing defects and increasing yield.

Manage customer complaints (8D, CAPA) and ensure quick resolution.

Oversee ESD control & IPC standards compliance in SMT & PCB assembly.

Key Achievements:

Reduced customer complaints by 0% through proactive quality control.

Improved First-Pass Yield (FPY) by 99.5%, reducing rework and scrap costs.

PROFESSIONAL EXPERIENCE:

Flex India Pvt Ltd., Chennai OCT 2017- Apr 2022.

Asst Manager Quality

Key Accountabilities and Initiatives:

Leading the SMT Lines Apple Mobile/Charger /Reliance Mobile phones /Motorola Mobile phones/ Project in Process Quality, QRE Lab,IQA.

Sticky Board verification with LCR Meter with Real sequence

SMT Material loading Quality Buy off during the startup/Model Change over.

FAI Check list preparation for SMT Lines & Solder paste verification on thawing times.

Handling Customer call on weekly & daily basis with yield report & CAPA.

Ensure organizational Quality policy and objectives and minimize rejection and improve productivity. Adhering to relevant QA procedures.

Preparing 8D Reports to all customers’ complaint.

Preparing 5 why/Fish bone analysis reports for customer compliant.

Taking for NPI Build E2E for Quality Related (Specimen Value checking, Double stick board checking, X-ray, AOI, Wave soldering Process & Box Build Process)

Taking up the design related issue to R& D Team & getting corrected the issues.

Leading the CFT Team to reduce the scrap & increase the Yield.

Prepare PFD, FMEA and Control Plan for the new products and successful implementation in the product lines.

Performing Roving and Product audits in the Product lines and ensure the compliance to the Quality Systems and Certification requirements.

Leading the Quality Team on daily activities like First article inspections, Sampling inspections, FQA, OBA, Line buy off, Line certification.

Performing Quality Systems audits as per ISO9001:2008 and generate reports and follow up for closure for the non-conformances.

Analysis the Process and Product Concession and prepare action plan to reduce the concessions.

Cooperating with IQC (Incoming Quality) to resolve supplier-related issues in the product lines.

Drive 5S throughout the organization and monitor the effectiveness.

Ensuring the process as per MIS and effectively monitoring the important activity and timely feedback to concern team.

Conducting daily meetings with QA auditors to discuss the key issues and previous day issues to take corrective action to avoid and reduce line rejections.

PROFESSIONAL EXPERIENCE:

Sanmina India Pvt Ltd., Chennai Feb -2017- Oct -2017

Engineer Quality

PROFESSIONAL EXPERIENCE:

Flextronics India Pvt Ltd., Chennai May-2014- Feb -2017

Sr. Engineer Quality

M/s NOKIA INDIA (P) LTD., CHENNAI Nov 2006 – May -2014

Quality Engineer.

Project Profile:

Mobile products (Nokia phones)

Key Accountabilities and Initiatives:

Ensure organizational Quality policy and objectives and minimize rejection and improve productivity. Adhering to relevant QA procedures.

Executing quality tools for working towards zero defects.

Identifying scope for quality enhancements.

Conduct Internal Audit for ISO 9001:2008

Ensuring in process compliance by monitoring process identifying and defects and making changes for final scope up.

Implementation of improvement activities towards customer excellence.

Auditing CAPA (Corrective action & Preventive action) reports.

Analyze the fails and NC’s & identifying the root cause.

Monitoring the NPI & LV production and find the difficulties and brain storm with team for eliminating problem at the start of the new models.

Ensuring the total quality assurance in incoming, process and outgoing quality in shift basis.

Actively resolving the problems and initiating interim and corrective action.

Ensure the process by OPERATION AUDIT in board assy, final assy, Supply operation process, Shipping, and Material buffer.

Conducting daily meeting with QA auditors to discuss the key issues and previous day issues to take corrective action to avoid and reduce line rejections.

Effective resources planning for optimizing man machine utilization of 72 employees in a shift

Actively monitoring the ECN changes and ensuring through First order inspection (FOI).

Ensuring the PON changes through First article inspection (FAI).

Reviewing the non-conformity with production cell assistant/Team leader to take immediate corrective measures.

Suggest and improve the quality level on product and process according to customer requirements. (For Ex: AT&T, Orange, T-Mobile, MEA, SEAP, EURO etc)

Organizing and monitoring OQC stations to meet the targets of PGI, OTD, and POD.

Ensuring the process as per MIS and effectively monitoring the important activity and timely feedback to concern team.

Analysis of functional failures in OQC through DT and escalation of cause to program team and CQE.

Monitoring daily attendance and update in Kronos

Regular Training and development of QA team Auditing CAPA (Corrective action & Preventive action) reports.

M/s. Accel frontline ltd., Chennai OCT 2004 - NOV 2006

Team Leader.

Project Profile:

● servicing of mobile phones up to L3 & L4 level of SONY ERICSSON, SONY, O2, SIEMENS, and SAGEM (Authorized Service provider)Component level servicing like SMD Tech ICs, few BGA components, Microchips and passive components by using hot air blower and soldering station for the above branded mobile phones.

M/s Mobiletel Institute of Communication

Service Engineer APR 2003 – OCT 2004

ACADEMIA:

DIPLOMA IN ELECTRONICS & COMMUNICATION ENGINEERING - 2003

AMS Polytechnic College, Chennai, Tamilnadu; Distinction with 83% has secured.

B.Tech. (ELECTRONICS & COMMUNICATION ENGINEERING)-Completed -2011

RVD University, Chennai,

ACHIEVEMENTS:

Successfully completed a Kaizen project for Mismatch of Software in Products which is top 15 kaizen in 2007 kaizen championship. This saves around Rs 3lac’s/Annum profit to Nokia.

Successfully completed a Kaizen project to reduce LCD Damage in Repair Area. Which is top 5 in 2009.

Successfully completed a Nokia 7 project to reduce D cover Damaged in Production area. Which is top 7 in 2011.

4 Times Rewarded KUDOS as an outstanding performer.

DATE OF BIRTH : 10th Oct, 1983

LANGUAGES KNOWN : English, Tamil, Kannada and Hindi

PASSPORT STATUS : Valid passport holder

Contact this candidate