Seeking Administrative/Registrar Support Roles with IT Finesse

Andrew M. McGrath

White Plains, NY **********@*****.*** 914-***-**** linkedin.com/in/andrewmcgrath24

Professional Summary

Information Technology professional with 20+ years of experience in data analysis, systems support, and process optimization. Seeking to transition into registrar, clerical, or administrative assistant roles where strong organizational, reporting, and documentation skills can add value. Known for accuracy, attention to detail, and ability to manage complex projects under tight deadlines.

Core Skills

• Tools (Notepad++, Wingrep, Windows Search, SQL, MS Excel, MS Word, MS Powerpoint, MS Access, MS Edge, Chrome browser, Win 10, Win 11, Linux)

• Documentation & Recordkeeping

• Workflow Optimization

• Administrative Support & Clerical Tasks

• Customer Service & Team Collaboration

Professional Experience

Charter Communications — Data Analyst

Jun 2022 – Dec 2024

• Improved reporting accuracy by 20% through enterprise data management.

• Produced 20 weekly Excel and ad hoc reports, increasing accuracy by 35%.

• Developed workflows linking databases to Excel for compensation tracking.

• Collaborated with cross functional teams to streamline reporting processes.

Beacon Hill Consulting (Charter Communications) — Consultant Data Analyst II

Mar 2022 – Jun 2022

• Supported company bonus projects using MS Access databases.

• Analyzed business needs and devised solutions for compensation tracking.

• Consolidated data for improved reporting accuracy.

Consolidated Edison — Systems Analyst

Aug 2020 – Mar 2022

• Supported PL SQL programming team for electrical engineering applications.

• Updated cross reference tables to ensure accurate project billing.

• Designed and executed 10 ad hoc projects on time and within budget.

• Created user manuals for code migrations and maintained project tracking.

Andrew M. McGrath

White Plains, NY **********@*****.*** 914-***-**** linkedin.com/in/andrewmcgrath24

Professional Experience (continued)

KPMG (Contract with Iris Associates) — Application Support Engineer

Jan 2020 – Mar 2020

• Provided Level 3 Windows admin support for KPMG products.

• Performed backup and restore operations on engagement files.

• Created and resolved ServiceNow tickets.

JPMorgan Chase & Co. — Discovery Engineer, L2 Application Support

Jun 2013 – Nov 2019

• Monitored server farms and conducted weekly license discovery/scanning.

• Resolved Oracle and Unix server issues with technical teams.

• Led server moves for datacenter consolidation, reducing costs and freeing rack space.

• Improved SLA reaction times and internal training processes.

• Enhanced SQL for automation projects, delivering ahead of schedule.

PepsiCo – Pepsi Beverages Company — IT Senior Specialist

Jul 2002 – Feb 2013

• Specialized in Korn shell scripting and Oracle SQL development.

• Supported enterprise applications with 24/7 coverage.

• Created documentation to track project progress and resolve issues.

• Assisted project teams with clerical and administrative tasks.

Education

Bachelor of Science, Computer Science — Manhattan College (now Manhattan University)

GPA 3.6 National Honor Society Engineering Council

Volunteering

Sacred Heart R.C. Church, Cambria Heights, Queens, NY

2007 – 2023

• Organized annual Thanksgiving turkey drives, coordinating purchase and distribution of 200–1,000 turkeys each year.

References

Available upon request.

Contact this candidate