Candidate in International Relations and Customer Service for Luxury

Ahmad Ehab Nasr - Resume

Personal Information

Egypt, Cairo, 10th Farouk Amer, Sheraton

Phone: +20-010*-*******

Email: ***********@*******.***

Date of Birth: 21/11/2000

Nationality: Egyptian

Professional Summary

Motivated and adaptable professional with a strong academic background in Political Science and International Relations, combined with hands-on experience in customer service for luxury automotive brands. Multilingual, tech-savvy, and skilled in communication, relationship management, and problem-solving. Dedicated to delivering exceptional service and thriving in multicultural environments.

Work Experience

Customer Service Advisor

Al Zayani Automotive – Ferrari - Bentley, Kuwait (Al Rai) 30/12/2024 – 31/07/2025

- Maintained positive relationships with customers by ensuring their satisfaction with services provided.

- Assisted customers with inquiries, bookings, and service requests.

- Coordinated with internal departments to ensure timely and quality service delivery. Education and Training

Bachelor’s Degree in Political Science and International Relations McDaniel College Budapest, Hungary

03/09/2018 – 19/05/2023

Spanish Language Certificate (Level B2)

NLCollege, Madrid, Spain

06/12/2024

Languages

Arabic – Native (C2)

English – Native (C2)

Spanish – Upper Intermediate (B2)

Digital Skills

Proficient in Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Ahmad Ehab Nasr - Resume

Experienced with CRM systems for customer relationship management Knowledge of social media platforms for communication and marketing purposes Basic knowledge of data entry and reporting tools

Soft Skills

Strong communication and interpersonal abilities

Excellent teamwork and collaboration skills

Problem-solving and conflict resolution expertise

Adaptability in multicultural and fast-paced environments Time management and organizational skills

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