Customer Service Professional Seeking Opportunities
Resume:
Katie Melia
Email: ***********@***********.***
Personal profile
I am a motivated, dependable and experienced individual who is passionate about customer service. I am always enthusiastic to start working on any tasks that I might be set. I am a flexible person who can work on their own or as part of a team.
Work History
The Company Shop March 2023 – April 2023
(Temporary Store Assistant)
Stacking dividers into freezers
Checking temperature of freezers and accurately recording it
Physical activity (e.g. lifting heavy pallets, folding palettes down and stacking them neatly in order to provide a cleaner working environment)
Both using initiative and following instruction to organise + display products in a specific way
Assisting customers with any queries they may have, checking prices they were unsure about
Creating prices for new delivery items that needed to go out on shelf
Using a pricing gun + 70% off stickers (being responsible for the distribution of this item)
Restocking Shelves with as much product as possible
Wheeling around stacked up trolleys in a busy environment
Dudley Registration Office
(Administrative Assistant - Kick-start Scheme) Jan 2022 – July 2022
Sending out scheduled reminders within a set time frame
Shredding documents of previous importance
Collect and be responsible for daily post
Provide accurate records of post going out
Manage time responsibly
Record/manage documented information using spreadsheets
Creating display boards + wedding certificate boxes
Scanning/copying documents needed
Stamping documents
Working on reception answering any queries customers may have
KFC August 2020 – Aug 2020
(Retail)
Following all health and safety guidelines to the correct standard (e.g. tying up hair, wearing uniform)
Operating a till and handling money correctly
Communicating effectively and clearly with customers
Cleaning/disinfecting all surfaces on a regular basis
Maintaining a level of personal hygiene whilst prepping/handling peoples foods
Brockswood Animal Sanctuary Sept 2019-March 2020
(College work experience)
Following instructions set by staff
Emptying waste bins
Feeding animals
Lifting and moving equipment
Feeding and watering animals around the sanctuary
Working in mixed weather conditions
Adhering to health and safety guidelines
Giving information sessions to customers
Smestow Wildlife Park Sept 2018-May 2019
(College work experience)
Communicating tasks
Assessing tasks to be completed
Cleaning cages
Feeding and watering animals
Adhering to health and safety guidelines
Voluntary work
Greyhound Trust, Dudley May 2017
Following instructions set by staff
Teamworking
Distributing tasks between staff members to ensure smooth running of the trust
Education
Dudley College Sept 2018-July 2020
Animal Management Btec Level 3 Pass
Animal Management Btec Level 2 Distinction
High Arcal Secondary School sept 2013-July 2018
English language GCSE 4
Maths GCSE 2
English Literature GCSE 5
ICT GCSE B
Combined Science GCSE 3-3
History GCSE 3
Health and Social GCSE D
Hobbies and interests
My interests are dog walking and listening to music.
References:
The Company Shop,Dudley.
Email: Recruitment@companyshop
Phone: 013**-******
Contact this candidate