Versatile Front Desk and Camp Support Specialist
Resume:
Hello
I’m Jailyn A. Williams!
****************@*****.***
Skills
●Active Listening
●Organizational Skills
●Microsoft Word
●Social Media
●POS & Cash Handling
Experience
DECEMBER 2024 – PRESENT
NORD Recreation Centers: Lyons & Annunciation, New Orleans, LA
RCA Front Desk Attendant
●Utilize RECTrack software to manage check- in of visitors for recreation activities
●Manage sign in sheets and important documents with proper filing
●Send work orders for anything needed to upkeep facility
●Answer phone calls; maintain cleanliness of facility
JUNE 2024 – AUGUST 2024
NORD Summer Camp, Joe Brown Park, New Orleans East, LA
Counselor
●Organize, Administer, and Facilitate learning and recreational activities indoor and outdoor for kindergarten and first graders
●Supervise as chaperone for field trips
●Gather kids together to visit cafeteria for breakfast and lunch
●Act as conflict resolver
●Ensure classroom & equipment is fully operational and used correctly
●Keep Campers safe by following safety protocols
●Maintaining a daily schedule
●Coordinate & communicate with parents on upcoming outings and behavior of camper(s)
●Attend & participate in staff meetings
AUGUST 2023 – MAY 2024
Louisiana Tax Free Shopping, Riverwalk Outlet Mall/Lakeside Mall, New Orleans/Metairie, LA
Administrative Coordinator
●Provided excellent customer service with patience and positivity
● Attained knowledge of the program and the regulations and explained it to customers
● Adapted to demanding high trafficked and demanding environment
● Ensured that the customers provided all required documents for accurate processing and issuance of refunds
●Learned and trained incoming staff on necessary tasks for the LA Tax Free Shopping Program
●Performed essential tasks and responsibilities in opening and closing the store
NOVEMBER 2022 – AUGUST 2023
FIORELLA’S, 5325 Franklin Ave, New Orleans, LA
Food Runner/Line Cook /Busser
●Delivered food orders to customers’ tables rapidly and accurately
● Maintained the cleanliness of the restaurant
● Organized food ticket orders
● Communicated effectively with the staff
●Set up preparations correctly and prepare food
●Clean off tables for customers to dine-in
AUGUST 2021 - MARCH 2022
SMOOTHIE KING, 6600 Franklin Ave, New Orleans, LA
Cashier/Smoothie Prep
●Blended delicious tasting smoothies.
●Ensured Guest's purpose is met when smoothies are ordered.
●Greeted and engaged the Guest to provide a friendly experience.
●Operated POS system receiving payments and issuing receipts for cash and credit transactions.
●Properly prepped all fruits, vegetables, frozen items, powders, and liquids.
●Performed opening and/or closing duties.
●Performed store checklist tasks.
MAY 2017 - DECEMBER 2019
St. Bernard Parish Government Housing & Redevelopment, Chalmette, LA
Office Assistant (Community Service)
●Assisted tenants with completing required paperwork for Annuals, Lease Signings, and Interims
●Answered phones and relayed messages
●Handled and organized files for tenants
●Performed light cleaning
JUNE 2016 - AUGUST 2016
NORD TEEN CAMP, 5420 Franklin Ave, New Orleans, LA
●Learned the fundamentals of budgeting
Education
AUGUST 2020 – MAY 2023
Delgado Community College, New Orleans, LA - Cosmetology
AUGUST 2016 - MAY 2020
Warren Easton High School, New Orleans, LA - Diploma
References
Malaika J. Hills @ St. Bernard Parish Government Housing & Redevelopment 504-***-**** / ************@****.***
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