Customer-Focused Guest Service & Kitchen Associate
Resume:
Lisandra Yamila Roca Amoros
Denver, CO 80214
**************@*****.***
Work Experience
Wendy’s – Denver, CO
Cook – June 2025 – Present
Prepare food items according to company standards and customer orders.
Maintain cleanliness and organization in the kitchen and food preparation areas.
Assist with inventory and restocking supplies as needed.
Ensure food safety and sanitation guidelines are followed at all times.
Ross Dress for Less – Denver, CO
Retail Associate – November 2024 – April 2025
Provided customer service by assisting shoppers with inquiries and purchases.
Organized merchandise on the sales floor and maintained store cleanliness.
Operated cash register, processed transactions, and handled returns and exchanges.
Supported inventory control through stocking, tagging, and loss prevention procedures.
ETESCA – Havana, Cuba
Customer Service Representative – January 2017 – May 2019
Assisted customers with inquiries, complaints, and service-related issues.
Handled billing questions and processed service requests efficiently.
Provided information about telecommunications services and plans.
Maintained customer records and documented service interactions.
Education:
Rene Oreste Reini High School – Havana, Cuba
High School Diploma – 2012
Languages:
Spanish – Native
English – Intermediate
Technical & Workplace Skills:
Customer service and communication
Food preparation and kitchen safety
Time management and teamwork
References
Rohullah Etimadi
African Community Center
925 S Niagara St. Suite 200
Denver, CO 80224
Work Cell: 720-***-****
********@***-***.***
Hussen Abdulahi
African Community Center
925 S. Niagara St. Suite 200
Denver, CO 80224
******@***-***.***
Contact this candidate