Customer Service Professional with 7+ Years Experience
Resume:
CONTACT
**********@*****.***
Dedicated, Compassionate and dependable customer service professional with 7+ years’ experience in a fast-paced environment seeking a position in a team- orientated company. Has strong work ethic and multitasking skills which ensures quick contribution to your customer service team.
Waitress Jan. 2018-July 2018
Golden Corral, Westland, MI
• Delivered quality service by providing a warm and welcoming environment.
• Displayed enthusiasm and knowledge about restaurants’ menu and products.
• Communicated with customers to resolve complaints or ensure satisfaction.
• Ensured proper food handling procedures are followed including wrapping, labeling, dating, stocking, storing, rotating, and checking the temperature of food products.
• Performed cleaning duties such as sweeping, moping, and washing dishes, to keep equipment and facilities sanitary.
Bartender June 2014-Dec. 2017
Jon’s Goodtime, Garden City, MI
• Operated cash register and received payment from customers in cash or credit card, accurately counted and provided change to customers as required.
• Checked identification of customers to verify age requirements for purchase of alcohol.
• Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.
• Attempted to limit problems and liability related to customers' excessive drinking by taking steps such as persuading customers to stop drinking or ordering taxis or other transportation for intoxicated patrons.
• Worked with all levels of management to fulfill their needs and goals for the business.
Delivery Driver Nov. 2011-Apr. 2014
Domino’s, Wayne, MI
• Collected money from customers, made change, and recorded transactions on customer receipts.
• Delivered high quality customer service to clients and maintained their satisfaction level.
• Loaded, transported, and delivered pizza and other customer’s food orders.
• Delivered all pizzas and completed all assigned customer orders, in a timely manner.
• Answered phones, took orders using computerized POS, and assisted staff in the kitchen.
Rebecca Adams
CUSTOMER SERVICE
EDUCATION
High School Diploma
Wayne Memorial High School
SKILLS
• Organization
• Teamwork
• Adaptability
• Critical Thinking
• Active Listening
• Problem Solving
• Accountability
• Communication
• Attention to Detail
• Dependability
• Time Management
• Relationship-building
• Hard Working
• Multi-tasking
Contact this candidate