Goal-Driven Warehouse & Retail Associate with Strong Teamwork

Branden L Nicol

**** ***** ****** ****: 618-***-****

Granite City, IL. 62040 ************@*****.***

OBJECTIVE

Deeply committed to being a successful team member by providing excellent workmanship through the utilization of teamwork, leadership, and communication.

EDUCATION

Granite City Senior High School- Granite City, IL

High School Diploma 2023

WORK EXPERIENCE

Amazon Edwardsville, IL. September 2024-Current

Warehouse Associate

Receive and put away inventory

Load boxes into trucks for shipment

Use scanners to read bar codes on products

View prompts on screens and follow the directions for some tasks

Troubleshoot problems

Ensure product meets quality requirements

Lift up to 49 pounds

Push utility carts up to 60 pounds

Stand, walk, push, pull, squat, bend, and reach during shifts

Use carts, dollies, hand trucks, and other gear to move items around

Adhere to strict safety, quality, and fulfillment production standards

CVS Granite City, IL. September 2022-May 2023

Retail Associate

Provide differentiated customer service by anticipating customer needs, demonstrating compassion and care in all interactions, and actively identifying and resolving potential service issues.

Focus on the customer by giving a warm and friendly greeting, maintaining eye contact, and offering help locating additional items when needed.

Accurately perform cashier duties – handling cash, checks, and credit card transactions with precision while following company policies and procedures.

Maintaining the sales floor by restocking shelves, checking in vendors, updating pricing information, and completing inventory management tasks as directed by the store manager.

Supporting opening and closing store activities when needed.

Provide customer support to all departments, including photo and beauty, ensuring departments are fully stocked and operational while remaining current with all updated services and tools.

Advocating for new CVS services and loyalty programs that support our purpose of helping people on their path to better health.

Skills

Proficient in computer technology

Quality customer service

Teamwork

Dependable

Time management

Leadership skills

Organized and detail-oriented

Adherence to all OSHA and HIPPA guidelines

HONORS

Granite City High School GPA 4.293

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