Administrative Support & Health Services Student Specialist

Annika Kirkpatrick

*****************@******.*** 267-***-**** Allentown, PA https://www.linkedin.com/in/annikakirkpatrick PROFESSIONAL SUMMARY

Business Administration student with a Health Services concentration and 5+ years of office and operational support experience. Skilled in data management, workflow optimization, and administrative coordination. WORK EXPERIENCE

Worthington Details Lansdale, PA

Administrative Assistant

January 2020 – October 2025

Prepared accurate invoices, tracked payments, and supported bookkeeping tasks such as data entry and financial report preparation.

Improved record-keeping systems by developing both physical and digital organizational processes, enhancing office organization and efficiency.

Designed marketing materials, including service pricing flyers, promotional coupons, and business-to-business handouts, strengthening client outreach and business visibility. JK Construction Allentown, PA

Office Assistant

September 2019 – January 2020

Supported daily administrative and operational functions, including invoicing, data entry, and document preparation, to ensure efficient business operations.

Enhanced record management by organizing digital and physical filing systems, improving accessibility and workflow.

Designed marketing materials, including promotional flyers, digital content, and branded clothing, to enhance business visibility and customer engagement.

EDUCATION

Pennsylvania State University Expected - December, 2026 Bachelor of Science in Business Administration Health Services Concentration

GPA: 3.6, Blue & White Society, Interconnected Club, Business Club, Marketing/Public Relations Committee

Relevant Coursework: Introduction to Health Services Organization, Data Analysis, Introduction to Management Information Systems, Social Legal, & Ethical Environment of Business, Research Methods LEADERSHIP

Peer Mentor: Smart Track to Success Program

Guided new students through academic and professional transitions by providing mentorship and resources.

Facilitated structured communication and development planning, demonstrating mentorship and organizational skills.

CORE COMPETENCIES, TOOLS & SOFTWARE, AND CERTIFICATES Core Competencies: Healthcare Administration Workflow & Process Optimization Data Entry & Record Management

Scheduling & Calendar Coordination Customer Service & Patient Relations Confidentiality and HIPAA Compliance Tools & Software: Zoho Financial Google Workspace Microsoft Office Canva Certificates: Modified Medication Administration Training HIPAA Compliance Organic Marketing Foundations of Data

INTERESTS

Reading, Traveling, Hiking, Writing, Health & Wellness Advocacy

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