Environmental Services Manager
Resume:
Marc Payant
**** ********* ***. ******, **, K*B *J2
****.******@*****.***
University of Fredericton 2024 – Current
Associate’s degree in occupational health and safety
Currently working on my degree
Riverstone Retirement Communities 2024 – Present
Alavida Lifestyles 2024 – 2024
Environmental Services Manager
Managing a team of housekeepers, maintenance technicians, and janitors
Scheduling preventative maintenance, and working closely with HVAC contactors
Meet with new resident to explain the maintenance process and features of the buildings
Maintenance technician, housekeeping duties as required
Maintaining and keeping a balanced budget
Working and negotiating with contractors for best possible prices
Working with multiple departments (nursing, dietary, activities, etc.)
Creating and publishing new building policies
Scheduling and payroll
Health and Safety
Scheduling and organizing multiple fire drills each month (one for each shift)
Ferguslea Properties 2020 – 2024
Maintenance Response Coordinator
Scheduling all preventative maintenance reports
Resolutions expert for 10 high-rises and 986 town homes, garden homes and executive homes
Root-cause analysis of all escalated issues
Scheduling and holding all contractors and vendors accountable
Analyze policies and procedures of other departments
Scheduling of Maintenance Technician work orders
Yardi solutions, updates and changes
Resident Support Specialist
Maintained a portfolio of 998 residential units
Resolve any escalations
Organize and schedule any contractor work
Negotiate best costs for projects
Follow up with all resolved maintenance work orders
Find best solutions for the residents
Maintenance Technician
Resolve all reactive maintenance requests
Tour the site for deficiencies and or problems
Repair appliances and maintain its inventory
On-call rotation
Paramount Properties 2018 - 2019
Live-in Superintendent
Resolve all maintenance requests from tenants within two residential buildings
Coordinate subcontractors
Pest control
Test / inspect and report on all life-safety equipment
Take part in bi-weekly 24hr on-call service
Health and Safety representative
Inventory management and control
Landscaping
In The Air – The Knife Throwing Guild 2017 - 2018
Floor Manager
Manage cost and inventory P & L
Implement ways to increase profits
Human Resources and related duties
Create and write workplace policies
Negotiate with vendors
Bar tending / event host
Sell and book parties
Prepare and host knife throwing tournaments
Teach and coach how to throw safely and effectively
Train and coach staff
Citron Hygiene 2016 – 2017
Installation and Repair Technician
Refurbish equipment
Install equipment at client's site
Repair and / or replace customers' faulty equipment
Sanitary services
Organize and plan daily routes
Coach and train clients on proper care and maintenance of installed equipment
Up-sell customers with upgraded or more services where required
Help generate sales leads to the sales team
Teavana 2014 – 2015
Assistant General Manager
Interview, hire and train new partners
Provide daily and weekly reports of partner's matrix
Ongoing personal development by coaching
Set and maintain sales goals for partners and the store.
EDUCATION:
Certified Pool and Spa Operator
Occupational Health and Safety, University of Fredericton, Current
JHSC Level II Construction, IHSA, June, 2023
First Aid / CPR / AED, Holmes Medical Training, 2022
Property Management (with honours), Ashworth College, 2020
Network Support Specialist, CDI College of Business and Technology, 2003
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