IT Operations & Infrastructure Lead with 22 Years Experience
Resume:
Raju Prasad
Adani Power
E-Mail: *************@*****.*** M-: +917********* / +916*********
******-****.*******@*****.***
Profile -: Comprehensive 20 years of experience managing IT operations and service delivery projects and implementing on time solutions to increase project efficiency and decrease cost. Develop and direct highly successful project and steady-state team in IT, quality assurance and technical support.
Skills
Project Management & IT Infrastructure : Strategic Planning for DATA Centre,LAN, WAN, CCTV, Access control system, Attendance system, SAP Migration, Cyber Security etc, Planning project startup it include, Budgeting Project management, requirement collection, defining scope, activities, sequence activities, estimate resources, develop schedules estimate costs, determine CAPEX & OPEX budget, develop HR plan, Documentation and project closing.
Strong understanding of IT infrastructure, cybersecurity, Data management, and emerging Technologies.
Networking Skills: Understanding of Switches, Routers, MPLS, Lease Line, Wireless devices, Telephone Exchange, Firewalls, VPN Devices, LAN, WAN, Data Center Infrastructure, Fiber Network Active and Passive devices, OFC / UTP structured Cable laying Storage Array System, NMS etc.
Process in-depth Knowledge of SAP, Cloud technology and IT tool to enhance operational efficiency and system integration .
OS and Application Skills:, Windows Server 2008 / 2016 / 2021 Enterprise edition administration, Windows 11, Print Server,Backup server, Active Directory, SAP Client on Widows environment .Hands on experience on UNIX, Linux / Sun Solaris, cisco IOS, disaster recovery, Storage and backups,using commVault- simpana, Cisco/ Avaya EPABX & IP Phone,PRI, GCP Cloud, Share point etc
Cyber Security :IT Security and Compliance · Cloud Computing · Data Center Management · IT Outsourcing · IT and Security Governance · IT Enabled Business Transformation · Internet of Things (IoT) · Project Management · Digital Transformation ·
Assets management & Vendor management & procurement: Maintain Critical Spare & Ensure minimum downtime. Develop Local vendor & Mange vendor relationship for IT product & Service .
System Administration & Network Administration in windows Domain Environment & Handled about 600 over computers in a heterogeneous environment (LAN / WAN) with complete Security infrastructure.
Documentation- Proficient in writing and maintaining support documentation and technical drawings of the enterprise network infrastructure.
EUS Support: Laptop/Desktop /Printers, Windows 2008/2019/2021 Server, File Server & Backup server /Client Installation & Troubleshooting, Print Server, Active Directory, VPN, Widows environment, IP Phone
Costing & Budgeting: Preparation for ABP CAPEX & OPEX and ensuring cost-effective use of resources
Data Centre Reediness: Setup of data center, preparing strategies for data management, backup and restore and implementation of the same.
Cloud Computing: Evaluation of cloud-based technologies as part of the infrastructure toolkit
Governance & policies: Standards and procedures - establishing, writing, and distributing governance & policies for the team to accomplish their work, enforcing the governance
Security Surveillance- Implementation of CCTV Camera & Biometric Attendance System .
Ensuring timely and effective IT support service for internal teams and business function.
Manage and control IT budget utilization end to end (Budget preparation, NFA, PR, PO, Vendor payments etc.)
Hands on experience of IT Audit for Power Plant .
Employment Graph
Since Dec’2022 to Till date- Adani Power ( Mahan Energen Limited & Adani Power Jharkhand Limited)
Title : Manager
Role : IT Lead (Site In charge)
Responsibility : Ensure 100% up time of Infrastructure and Operation support.
Responsible for Migration of IT infrastructure for Network, data and applications out of legacy data center into cloud and hybrid environments.
Leading a team for Managing & supporting Data center operation includes Windows Server administration, monthly patch up gradation with SCCM, Backup plan with Tape Library, Storage Management, Network administration, Managing Data Centre Facility Operations & ensure server and IT infrastructure uptime.
Responsible for LAN /WAN infrastructure & ensure 100% availability of MPLS Link.
Implementing the redundant WAN MPLS link & ensure the 100% availability of application available on ITe cloud.
Migration of infrastructure, data and applications out of legacy data centers into cloud and hybrid environments.
Implementation, Monitoring & control of the IT Policy, information Security, IT Strategy, Managing Vendor Relation, Horizontal & Vertical Relation in the Organization .Managing overall IT service delivery, SLA compliances by vendor and ensuring good Levels of services for all end users .
Support Network Core, Firewalls, Switches, Routers, VPNs, Wireless Access Points, and other associated equipment
Ensure security levels on network, infrastructure and servers are maintained.
Analyze systems and identify problems, evaluate, design solutions, and document.
Compliance – ensuring all Security compliances software installed at users’ devices & ensuring data secure for the company.
Responsible for designing and implementation of network infrastructure and Core Network solutions.
Responsible for troubleshooting, analyzing and problem resolution of elusive network troubles and performance issues through being available on site and on call.
Installation & configuration & Managing the Network of Cisco Catalyst L2 Switches, Cisco Catalyst L3 Switches and Cisco Routers & Firewall, Access Points & Wi-Fi controller, IP Cameras etc.
Implemented security policies using ACL, FortiGate, Check point firewall and ASA devices.
Implementation of Network Security best practices and design standards to meet Business requirements efficiently and effectively.
Responsible for ensuring that all designs created comply with corporate policy, the service level agreements and meet Business requirements efficiently and effectively.
Developed policies to define deployment project methodologies and standards.
Analyze systems and identify problems, evaluate, design solutions, and document.
Implementation and support IT Infrastructure as per business needs.
Planning & coordinating various activities from small to mid-size IT infrastructure digital transformation projects
Planning & preparing of yearly Budget for new upcoming projects & ensuring the equipment & applications availability.
Implementing unmanned Weigh Bridge Automation, e-NFA, DGR, VTS,E-Logbook etc .
Developing & maintaining project plans and tracking activities against the plans.
Handling VI & Airtel for data & voice for Users & ensure Network Availability for Mobile Users.
Formulating regular reports to administrative &functional head& line management as appropriate.
Working with internal and external parties for organizing various components needed to initiate, run and conclude major projects.
Compliance –ensuring all Security compliances software installed at users’ devices & ensuring data.
Implementation & Maintenance Avaya EPABX/ CISCO Exchange & IP Phone.
Manage hardware inventory & utilization of the infrastructure/investment to optimize.
Manage and control IT budget utilization end to end (Budget preparation, NFA, PR, PO, Vendor payments etc.)
Since April 2011 to March ’2022 Essar Power ( Essar Power MP Limited)
Title : Senior Manager
Role : IT Head
Responsibility : Ensure 100% up time of Infrastructure and Operation support.
Responsibility include for LAN /WAN infrastructure &ensure 100% availability of MPLS Link, Wireless network,Intranet Application, Servers & IP Telephony .
Responsible for New Infrastructure implementation & Maintenance & documentation.
Responsible for project change control. Ensure all groups are aware of SLA scope, their responsibility for delivering projects and milestones. Effective Resource allocation & ensuring 100 % utilization of the resources
Implementation and configuration & maintenance Network Router, Firewall, L2 and L3 switches, Wireless Device, WLC & AP devices, Servers etc .
Implementation and maintenance of EPABX (AVAYA) IP /Analogue Phone & CM 6 server.
Implementation and maintenance of CCTV server & Camera & ensure 100% Upkeep time.
Implementation and maintenance of DNS & DHCP server
Implementation and maintenance & troubleshooting of OFC network and CAAQMS Network.
Application support & ensure the data upload at SPCB/CPCB server & IP camera data uploading
Ensure the patches for OS /application /antivirus from distribution server
Responsibility include for day to day hardware maintenance for LAPTOP / desktop /printers & client application support for SAP client (760/500) & coal SCM, MS office, outlook mail, entrust hard/soft token for VPN client, Outlook email configuration for mobile user etc.
Responsibility includes data backup & restoration for all critical servers.
Monitoring for LAN WAN & Server
Implementation and maintenance Aspen client Application & support.
Implementation and maintenance of ACS (Bosch)
Manage and control IT budget utilization end to end (Budget preparation, NFA, PR, PO, Vendor payments etc.)
Inventory management, Vendor management, Purchase Requisition generation, new requirement opportunity analysis etc.
Manage and control IT budget utilization end to end (Budget preparation, NFA, PR, PO, Vendor payments etc.)
Responsible for Project & resource Planning, BOM preparation, procurement, Scheduling planned activities & execution.
Survey, Designing, implementing & Support of network Infrastructure & Data Centre.
Responsible for Project & resource Planning, Scheduling and tracking of the overall program.
Effective engagement with Client for status reporting as well as business communications.
Planning that reflects realization of agreed business benefits within timeframe and budget
Monitor and report status from each deliverable group to all relevant parties. Monitoring overall project management, customer relationship, conflict management, reporting to Higher management
Ensure for outage mail to all user during planned Outage.
Installation & configuration for citrix client.
Using HPSM for incident & tracking.
Using HPAM for assets management & tracking.
Responsibility includes spare availability for critical active components.
Worked on resolving pending issues leading to 100 % downtime of resolving issues within the same business day.
Checked in quality control measures in agreement with the customers.
Executed the projects in time by maintaining all protocols and ensuring zero percent deviation from SOP leading to deliver services and process within the company budget and policy.
Always follow the security & policy & ensure the 100% service delivery.
Make SOP / documentation for project for smooth operation.
Vendor Management & Procurement.
End user support & service for Desktop /Laptop / Application/ software.
Responsibility Include Installation & configuration of IP Phone & ensure uptime about 500 nos of IP Phone / Analogue Phone installed at Plant & residence Location.
Responsibility Includes for Access control system for Attendance and door access & ensure 100% upkeep time.
Make Service Entry Invoice & approve by Plant head & follow-up and ensure the Payment process for vendors.
Managing GPS based Vehicle Tracking System
June 2006 to March ’2011 CMC Ltd & April 2001 to May ’2006 Gaaxy Enterprice
Project Implementation & Maintenance & Support
Roll-IT Engineer
Project Implementation /troubleshooting for providing IT infrastructure and enabled services to CMC clients namely Northern Coalfields Limited, NTPC, IOCL,CBI, Hoodco.
It includes OFC Network for Entire 9 Of Projects of NCL CGM Office & Projects Sites, NTPC Power plant Campus wise LAN, Lease Line Network for IOCL, CBI, LIC Using Active & Passive Components & Server & Application
Primarily accountable for ensuring 100% SLA Commitment
Responsible for Project Implementation planning, installation and configuration of Switches and routers& resource Planning, Scheduling, Release management and tracking of the overall program.
Effective engagement with Client for status reporting as well as business communications.
Maintenance Hardware and networking support.
Implementation and maintenance of Servers.
Day to day production support for SQL server 2005, client application support for ERP modules, performance tuning, backup and restore.
Hardware & Application Support & service for Laptop & Desktop.
Vendor management, customer handling, invoice generation, payment collection, new business opportunity analysis etc.
Implemented Ghost Server and cloning of images over network.
Designed and setup of windows 2000 Active Directory Infrastructure.
Installation and configuration of windows 2000 domain Controllers, File servers, Application servers.
Installation and configuration of windows 2000 domain Controllers, File servers, Application servers.
EDUCATIONAL AND PROFESSIONAL DEVELOPMENT
MCA. (Computer science & engineering) from VMU University, Tamilnadu, 2012.
Bachelor of Commerce, 1995.
Cisco certified network associate-CCNA
Training Microsoft Certified System administrator-MCSA.
Certified Lead Auditor certification ISO27001-2022- ( PR373:ISMS ISO/IEC 2700:2022 Lead Auditor Training course )
Assignments courses: -
Certified QMS (9001:2015),EMS (14001:2015 ) OHSML(45001:2018)
Training ITIL-V3 foundation.
Group Safety Induction Module
Project Management Fundamentals
NCSAM 2023 Adani Anti-Phishing Awareness Module
Digital Transformation: Embracing the Future
Digital Technologies - Part 01 : IoT, IIoT, Robotics & Digital Twin
Digital Platforms and Lifecycle Management
Cloud and Edge Computing
Data Management
Adani Cyber Security Awareness Course
National Cyber Security Awareness Month
PERSONAL DETAILS
Nationality : Indian
Permanent Address : New Adarsh Colony,ECL,Po-Kalla,City-Asansol Dist- East Burdwan WB-713340
Present address : Shantibihar Township (Adani), P, Village : Motia, Near Ranitikar Village,
Patwa Mor, Ganghta Godda, Dist.: Godda, State: Jharkhand, Pin- 814133. India
Marital Status : Married
DOB : 3rd Dec’1974
Phone : +91-750******* / +91-628*******
Passport Details : S3279715 .
Contact this candidate