Administrative Support & Customer Service Professional

Melissa M. Bottani

*****************@*****.*** 707-***-****

Professional Experience

Mohr's Answering Service 03/1999 - 06/2001

PBX Operator

• Answered incoming calls and tranferred calls to their appropriate places, entered data in the computer to relay to clients.

Sonoma Valley Hospital 02/2002 - 03/2004

Human Resources Department

• Answered calls pages doctor's and filed documents Calistoga Ford 01/2005 - 07/2008

Customer Service Representative

• Assisted customers with retaining documents for their vehicle, answered calls, assisted with spread sheets and filed customer files.

Catherine Glenn 08/2010 - 01/2011

Housekeeper & Personal Assistant

• Assisted with daily chores cleaning the home ran errands for Mrs. Glenn daily Fridas Mexican Bar & Grill 05/2019 - 03/2021

Food Server

• Took orders and served to customers

Education

Napa High School

Graduated in 1986

Key Skills

• Bilingual (Spanish/English)

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