Detail-Oriented Stock Clerk with 10+ Years Experience

FATME EL GHARMTA

Calgary, AB T*B*L* 587-***-**** ******.************@*****.***

SUMMARY

Resourceful clerk with over 10 years of experience in customer service and administrative support.

Skilled in appointment scheduling and travel arrangements, consistently ensuring accuracy and

efficiency to improve workflow and client satisfaction.

SKILLS

© Travel coordination * Document management

*¢ Appointment scheduling © Travel arrangements

« Attention to detail © Active listening

« Time management « Teamwork and collaboration

EXPERIENCE

03/2015 to 04/2025 Clerk

Bsat Supermarket — Sidon, South

© Organized stock shelves to maximize product visibility and accessibility.

« Processed customer transactions efficiently to enhance checkout

experience.

* Assisted customers with inquiries and complaints to resolve issues

effectively.

« Promptly processed customer orders to ensure accuracy and

satisfaction.

* Greeted visitors warmly, directing them to appropriate departments for

assistance.

01/2012 to 07/2014 + Secretary

Al Bilani Travel — Sidon, South

* Facilitated communication between clients and travel service providers

to enhance service delivery.

« Managed staff calendars, coordinating travel, meetings, and hotel

accommodations efficiently.

« Scheduled appointments and meetings for travel agency team to

optimize workflow.

« Answered telephone calls, providing information, taking messages, or

transferring to relevant personnel.

¢ Greeted visitors and directed them to appropriate locations or

individuals.

* Responded to emails and engaged with clients to address inquiries

promptly.

EDUCATION AND TRAINING

07/2007 High School Diploma

Dr. Hikmat Sabbagh Public High School For Girls — Sidon

LANGUAGES

English: Arabic:

ss en ee ee

Limited Native/ Bilingual

Contact this candidate