SAP ERP Project Lead Global Implementations & Integrations

Chandra M – SAP Project Manager

Dallas, Texas ️ **********@*****.*** ️ US Citizen

Professional Summary

A seasoned SAP Project Manager / Implementation Manager with a strong track record of leading cross-functional engineering teams and delivering complex solutions for enterprise customers. Adept at translating business objectives into scalable technical roadmaps, driving architecture ensures high-quality delivery across cloud, API, and integration-heavy environments.

Extensive experience leading end-to-end ERP implementations across enterprises - driving business process transformation through structured discovery, fit-gap analysis, and defining AS-IS vs TO-BE process architectures. Adept at planning and executing phase-wise module wise global rollouts, orchestrating complex integrations, data migrations security, compliance, scalability, and performance benchmarks.

Operate at the intersection of technology, product, customer success, and business outcomes, ensuring cloud-based solutions are delivered on time, within scope, and aligned with client needs.

Adept at leveraging AI/ML driven development, integrating LLMs (like ChatGPT), GitHub Copilot and automation frameworks to increase productivity, sprint velocity, backlog quality, and sprint predictability. pair programming, enhancing code quality / reusability, accelerating documentation, reducing defects.

Core Competencies

•GitHub CoPilot, Conversational AI, AI / ML and LLM-driven Automation

•Strong understanding of cloud (AWS/Azure/GCP)

Knowledge of APIs, integrations, webhooks, and data models

Solid grasp of Agile, Scrum, and Kanban frameworks

Excellent communication, stakeholder management, and problem-solving

Experience with SAP platforms across functions, SCM, Finance, WMS, Logistics, CRM, billing systems, data analytics

Ability to bridge business requirements with technical execution

Certifications

Azure. AWS, GCP Cloud Fundamentals,

Project Management Professional

Certified Scrum Master (CSM), Lean Six Sigma

ITIL v3, CMMI Level 5 & ISO 9001 Assessments

Academics: Master’s Degree - Computer Science Major

Professional Experience

BonBloc Inc. Dallas, TX

Software Engineering Manager / Product Manager Jun 2024 – Present

•Translate customer needs into actionable technical requirements

•Platform assessment, gap analysis, SAP fitment, multi-tenant cloud architecture and API-driven integrations, security roles

•Customer Journey Maps, role-based use cases, scenario testing, test data, load testing

•Automate regression testing, performance testing, integration testing, functional use cases to enhance user adoption and customer experience

•Partnering with business, engineering, and product teams to maximize user adoption, deliver measurable outcomes, and ensure change-management for SAP deployments.

•SAP modules FI/CO, Billing, Device Management, Service Cloud, Service Asset Manager, procurement, WMS, Transportation & Logistics

•Implementations across: Finance entity consolidation, SCM, Distribution Centers, Warehouse management, Transport & logistics, revenue management, pricing module

•OCI platform - compute, storage, networking, databases, AI/ML services, and application hosting optimized enterprise-grade workloads, and high-performance databases.

•Lawson, Infor implementations, QA, security, and DevOps, migrations & integrations

•Championed AI/LLM automation for backlog refinement, acceptance criteria creation, sprint reviews, retrospectives, and Jira insights. Utilized LLM & prompt engineering to improve Jira user story creation, DoD and compliance checks, efficiency up by 15%.

•Enhanced CX for sales & marketing and customer service teams: Multi-modal AI -processing images, audio, and videos

•JIRA, Confluence, JIRA Align, and project reports using Tableau / PBI

•APIs, Microservices, GraphQL/REST to consolidate structured/unstructured data, Data Governance, MDM, data quality, reporting & Analytics using Snowflakes / data bricks,

•Lead effective cloud engineering teams for converged network, compute & storage cloud infrastructure, that helps deploy bundle of features to for a larger user base.

Sonata Software Inc. Dallas, TX

Software Engineering Manager Implementation Manager Jun 2019 – May 2024

•Introduce reusable accelerators, templates, and automation, Optimize onboarding journey and implementation frameworks

•SAP FI/CO: GL, AP/AR, Asset Accounting, expense management

•SAP BODS/ BI, HANA implementations, Cognos / Hyperion for EPM

•SAP SCM, APO, Demand Planning, Production, Warehouse Management, Transportation

•Upgrade of SAP on AWS EC2 platform, Cloud Watch, S3 backups

•Lawson, Infor Implementations, Functional / Process Consultants, Business Owners, QA & Architects, DBAs for seamless assimilation and rollouts

•OTB vs customization to maintain upgrade compatibility. reliance on configurations, extensions via APIs, automation workflows, approval process

•Lead technical strategy and execution for cross-platform integration, SDKs, runtimes, and APIs for integrations, ensuring scalability, compliance, and performance

•Partner with product and design teams to define and deliver impactful features, prioritize initiatives that align with strategic goals.

•Expertise in software architecture, scalability, and performance optimization, Communicate technical trade-offs and insights clearly to leadership.

•Improved development efficiency through pair programming, TDD, CI/CD, automated testing, and automation workflows. Achieved 20% efficiency gains by auto-generating user stories, test cases, retrospectives, and KPI summaries.

•Data API Engineering & Data Lake, Tableau, Qlikview, PBI and Snowflakes/ Data Bricks

Hexaware Technologies Dallas, TX

Technical Project Manager / Product Owner Jun 2015 – Jun 2019.

•Own project delivery across the SAP implementations, Cloud Migration, Data Migratino, Integrations, Security roles, deployments

•Help reduce churn, increase retention, and drive scalable growth, delivery excellence, security, and compliance, accelerate product improvements w/customer insights.

•Grow and mentor a high-impact engineering team through coaching and mentoring and promote a culture of innovation, and continuous improvement within the team.

•Lead end-to-end SAP program in Manufacturing, MM, PP, WM, SD, BI, Transportation

•SAP FI, CO, SAP GL, AP/AR, Bank Accounts, Asset Management, profitability analysis

•Drive Customer 360 initiatives improving data quality, customer insights, and cross-sell/upsell capabilities. Data API for integration, governance & analytics

•Confluence, Jira, and ServiceNow for program transparency and operational excellence

•Experience handling projects with Javascript, Python, ReactJS, microservices for cloud-native applications on Google Cloud Platform/AWS/Azure

Wipro Technologies India & U.S. (NJ, OH, MO)

Software Engineering Manager Jun 2005 – May 2015

•Drive Technical Vision - Lead and inspire engineering teams while defining the technical strategy and architecture for mission-critical customer-facing systems

•Shape Product Strategy - Collaborate with product managers, designers, and stakeholders to architect scalable solutions

•Develop Engineering Excellence - Mentor and grow a diverse team of engineering professionals through coaching, career development planning, and technical guidance

•Ensure Delivery Excellence - Drive high-quality software delivery by balancing technical debt, feature velocity, and system reliability maintaining 99.9% uptime

•Foster Cross-Functional Collaboration - Partner with engineering leadership, product teams, and business stakeholders to deliver complex initiatives and resolve technical challenges across multiple teams

•Strong understanding of engineering practices and cloud architecture

•ITSM, customer data platforms, and analytics-led service optimization.

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