Administrative Support Specialist with Data Entry Expertise

Tylaar Williams

Ferguson, MO ***** +1-618-***-**** ******************@*****.***

It is my desire to gain employment with a company where my knowledge, skills and abilities will be an asset to its customer service and provide me with advancement opportunities in a stable employment/career setting. Knowledgeable [Desired Position] with solid background in administrative duties and record maintenance. Proven track record of efficiently managing office tasks and supporting daily operations. Demonstrated ability in data entry and document management, ensuring smooth workflow and accuracy. Experienced with maintaining accurate records and handling various office tasks efficiently. Utilizes strong organizational skills and attention to detail to manage daily administrative duties. Knowledge of office software and document management systems, ensuring effective support for team operations. Customer Service Microsoft Word/PC Skills Basic

Office Machinery Telephone Etiquettes Type 60

wpm Accounting Cashier/Cash Handler

Warehouse/Stocking Alpha-Numeric Filing

Painter/Construction Worker Counter Clerk/Food

Preparation

• • Journal Entries

• Sales • Labor & delivery

• Telephone etiquette • Customer satisfaction

• Administrative support • Filing systems

• Database entry

Clerk, 08/2017 - 08/2025

USPS (United States Postal Service) – University City, MO

• Sales and services of postal supplies. Shipping and receiving packages

• Tech 7 Supervisor over lower level clerks. Data entry and time management.

• Processed incoming and outgoing mail with accuracy, ensuring timely delivery to customers. Professional Summary

Skills

Work History

• Maintained organized filing systems for documents, improving retrieval time and efficiency.

• Performed data entry tasks while ensuring accuracy and completeness of information.

• Coordinated schedules for team meetings and training sessions, enhancing team communication.

• Provided assistance in resolving customer complaints and inquiries effectively.

• Processed insurance claims and requests for service, adhering to established protocols.

• Supported the training of new clerks, sharing knowledge of operational procedures.

• Improved customer satisfaction by promptly answering inquiries and providing accurate information. Cashier/Counter Clerk/Food Preparation, 01/2014 - 06/2015 St. Louis Zoo – St.-Louis, MO

Open cash register at the beginning of work shift counting all monies in cash drawer for accuracy of cash amount. Balance cash drawer when exchanging larger bills and coins. Close out register counting all monies and balance with sales receipts at the end of work shift.

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• Performed cashier duties with such accurateness that I was promoted to Cash Room Clerk.

• Assist manager with employee orientation and train new employees on basic operations. Performs all training in such manner that new employees are able to independently perform all duties successfully within the required training period. Further assists manager as needed by opening and inspecting shop prior to opening for business.

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Receive food orders over the counter from customers. Assist customer with menu selection and assure customer receive the correct food items in their order. Operate cash register and provide customers with correct change when purchasing food items Cook and prepare foods for sale assuring all preparation comply with safety and food policies. Safely operate and utilize all cooking appliances when preparing foods to include deep fryers, stoves, grills, ovens, etc.

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• Assure food items are refrigerated and kept at proper temperatures according to food policies. Do inventory and advise manager of food items in need of restocking. Clear tables, sanitize all countertops and clean dining area during store operating hours keeping area clean and fresh for customer use.

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I practice customer safety and prevent health hazards by identifying and securing wet floor areas. I perform all duties in such a professional manner that I received the Employee of the Month Award and wage incentives.

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High School Diploma: 12/2015

East St. Louis Senior High School - East - St. Louis, MO Education